Program Coordinator

4 days ago


South Bend, Indiana, United States Tire Rack Full time
Tire Rack's Recommended Installer Program

We're seeking a talented Program Coordinator to join our team

As a Program Coordinator, you'll play a vital role in cultivating relationships with installer partners and ensuring a seamless customer experience.

Key Responsibilities:

  • Communicate effectively with installer business partners
  • Solve customer inquiries in a timely and professional manner
  • Provide a smooth on-boarding experience for new installer partners
  • Recruit new team members who share our passion for excellence
  • Collect and analyze customer experience data to drive business growth

What We're Looking For:

  • Excellent communication skills, both written and verbal
  • A proven ability to learn quickly and effectively solve complex customer issues
  • A goal-oriented personality with a track record of persistence and dedication
  • Attention to detail and a curiosity-driven approach to problem-solving
  • Prior experience in the tire industry is a plus, but not required

Work Schedule:

  • Monday-Friday, 8:00am - 5:00pm
  • One Saturday per month, 9:00am - 4:00pm

Compensation:

  • $20.00 per hour

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