Contact Center Agent

3 days ago


Savannah, Georgia, United States Mass Markets Full time

As a Sales Support Specialist at Mass Markets, you will be part of a dynamic team that drives business growth and success. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

Responsibilities

Key responsibilities include:

  • Handling customer inquiries and resolving issues promptly and efficiently
  • Collaborating with internal teams to resolve complex customer issues
  • Documenting customer interactions and feedback in our systems
Requirements

To succeed in this role, you will need excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. A high school diploma or equivalent is required, and relevant experience in customer service or sales support is an asset.

Compensation Package

The estimated salary for this role is $50,000 - $65,000 per year, depending on experience and qualifications. You can also expect a competitive compensation package, including benefits such as health insurance, retirement savings plan, and paid time off.



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