Inbound Contact Center Associate
3 weeks ago
Are you passionate about providing exceptional customer experiences? Do you enjoy working in a fast-paced environment where no two days are ever the same? If so, we encourage you to apply for our Inbound Contact Center Associate position at MCI Careers
As a key member of our contact center team, you will play a vital role in delivering exceptional customer experiences through effective communication, problem-solving, and conflict resolution skills. You will work closely with our customers to understand their needs and provide tailored solutions that meet their expectations.
To be successful in this role, you must possess excellent organizational, written, and oral communication skills. You should also have the ability to type swiftly and accurately, as well as basic knowledge of Microsoft Office Suite and Windows operating system.
We offer a competitive salary range of $11.10 - $16.10 per hour, paid time off, regular raises, and advancement opportunities. Our company provides a fun, engaging work environment with a casual dress code and cash and prize contests.
-
Inbound Contact Center Agent
3 weeks ago
Savannah, Georgia, United States Mass Markets Full timeJob Description:Mass Markets is seeking a highly skilled Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer experiences through timely and professional support. You will ensure first call resolution through effective communication and problem-solving skills.Duties and...
-
Inbound Contact Representative
3 weeks ago
Savannah, Georgia, United States MCI Careers Full timeJob DescriptionIn this role as an Inbound Contact Representative, you will be responsible for handling customer inquiries and resolving issues in a timely and effective manner.Key ResponsibilitiesRespond to customer calls, emails, and chats in a courteous and professional mannerIdentify and address customer needs, providing solutions and alternatives when...
-
Inbound Contact Specialist
3 weeks ago
Savannah, Georgia, United States Mass Markets Full timeAt Mass Markets, we are committed to providing exceptional customer service. As an Inbound Contact Specialist, you will play a critical role in ensuring that our customers receive the support they need in a timely and professional manner.This role involves handling inbound contacts and resolving customer complaints in a courteous and efficient manner. You...
-
Inbound Contact Specialist
1 week ago
Savannah, Georgia, United States Mass Markets Full timeJoin Mass Markets as an Inbound Contact Specialist and take your customer service career to the next level!In this role, you will be responsible for handling inbound contacts in a timely and professional manner. Your goal will be to ensure first call resolution through effective problem-solving and communication skills.You will be working closely with other...
-
Contact Center Associate
3 weeks ago
Savannah, Georgia, United States Mass Markets Full timeJob Title: Customer Service RepresentativeWe are seeking a skilled Support Professional to handle inbound calls at Mass Markets. If you have excellent communication skills and a passion for providing top-notch customer service, we encourage you to apply.About the JobAs a Contact Center Associate, you will be responsible for handling inbound and outbound...
-
Inbound Contact Specialist
3 weeks ago
Savannah, Georgia, United States Mass Markets Full timeAbout the JobWe are seeking an Inbound Contact Specialist to join our team at Mass Markets. This role involves handling inbound and outbound contacts in a courteous, timely, and professional manner.">Key ResponsibilitiesEnsure first call resolution through problems solving and effective call handling.Research systems to find missing information as...
-
Inbound Contact Expert
1 week ago
Savannah, Georgia, United States Mass Markets Full time**About the Role:**The Inbound Contact Expert at Mass Markets will be responsible for coordinating with other departments to resolve issues, accurately documenting and processing customer claims in our systems, and researching systems to find missing information when necessary.
-
Contact Center Associate
3 weeks ago
Savannah, Georgia, United States Mass Markets Full timeAbout the Role: We are seeking a highly skilled Contact Center Representative to join our team at Mass Markets. In this role, you will be responsible for handling a high volume of customer inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Handle inbound and outbound calls, emails, and chats in a courteous and...
-
Inbound Contact Resolution Expert
1 week ago
Savannah, Georgia, United States Mass Markets Full timeWe're searching for an Inbound Contact Resolution Expert to join our team at Mass Markets. With an estimated annual salary of around $55,000, this role offers a chance to excel in a fast-paced environment while delivering exceptional customer experiences.About the PositionThe Inbound Contact Resolution Expert will be responsible for handling customer...
-
Inbound Contact Resolution Professional
3 weeks ago
Savannah, Georgia, United States Mass Markets Full timeAre you passionate about delivering exceptional customer experiences? Do you have strong communication and problem-solving skills? We're seeking a talented Inbound Contact Resolution Professional to join our Mass Markets team.Job Summary:This role involves handling inbound customer calls, emails, and chats in a professional and timely manner. The ideal...
-
Inbound Contact Resolution Agent
1 week ago
Savannah, Georgia, United States Mass Markets Full timeMass Markets invites applications for the position of Inbound Contact Resolution Agent, offering a salary range of $42,000 - $62,000 per annum, contingent upon location and experience.This key role requires individuals who can provide top-notch customer service, think critically, and make sound decisions under pressure. Responsibilities include:Responding...
-
Contact Center Representative
1 week ago
Savannah, Georgia, United States Mass Markets Full timeJob Overview: The Contact Center Representative at Mass Markets is responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner. You will research systems to find missing information as applicable and coordinate with other departments to resolve issues as necessary. Your primary goal is to ensure first call...
-
Call Center Representative
3 weeks ago
Savannah, Georgia, United States MCI Careers Full timeAbout the Job:This part-time Customer Experience Associate role offers an exciting opportunity to join our team and make a real difference in the lives of our customers. As a key member of our contact center team, you will be responsible for handling inbound customer inquiries, troubleshooting technical issues, and providing exceptional service to our...
-
Contact Center Specialist
3 weeks ago
Savannah, Georgia, United States MCI Careers Full timeJob Summary: Contact Center SpecialistLocation: Savannah, GAJob Type: Full-TimeSalary: $13.50 - $18.50 / hourAbout the RoleWe are seeking highly skilled and customer-focused professionals to join our team as Contact Center Specialists. As a key member of our contact center team, you will be responsible for providing exceptional service to our customers...
-
Contact Center Support Specialist
3 weeks ago
Savannah, Georgia, United States Mass Markets Full time**Company Overview:** Mass Markets is a dynamic company that values its employees and offers a supportive work environment. The estimated salary range for this position is $42,000 - $52,000 per year.**Job Responsibilities:** As a Contact Center Representative, you will lead fact-finding discussions to determine the best options for customers. You will also...
-
Contact Center Associate
1 week ago
Savannah, Georgia, United States Mass Markets Full timeWe are looking for a skilled Contact Center Associate to join our Mass Markets team. In this role, you will be responsible for providing exceptional customer service through multiple channels, including phone, email, and chat.Your Key Responsibilities Will Include:Responding to customer inquiries in a timely and professional mannerResolving customer...
-
Inbound Sales Associate
3 weeks ago
Savannah, Georgia, United States MCI Careers Full timeJoin Our TeamMCI Careers is a rapidly growing company that provides business process outsourcing services to clients across various industries. We're seeking an Inbound Sales Associate to join our team and help us deliver exceptional customer experiences. As an Inbound Sales Associate, you will be responsible for handling customer inquiries, resolving...
-
Contact Center Specialist
3 weeks ago
Savannah, Georgia, United States Mass Markets Full timeAbout the Role: At Mass Markets, we're dedicated to delivering exceptional customer experiences. As a Customer Service Representative, you'll be an integral part of our team, working closely with customers to resolve their queries and concerns. Your excellent communication skills and ability to think critically will be essential in providing top-notch...
-
Support Professional for Inbound Calls
1 week ago
Savannah, Georgia, United States Mass Markets Full timeContact Center Role: Customer Service RepresentativeMass Markets is seeking a highly motivated Support Professional for our contact center team. If you're passionate about delivering exceptional customer experiences, we invite you to apply for this exciting opportunity.About the PositionAs a Contact Center Associate, you'll be responsible for handling...
-
Inbound Call Center Representative
3 weeks ago
Savannah, Georgia, United States Mass Markets Full timeJob SummaryAs an Inbound Call Center Representative at Mass Markets, you will be responsible for providing exceptional customer service to our clients. This is a full-time opportunity with a competitive salary and comprehensive benefits package.Key QualificationsBachelor's degree in a related field or equivalent experienceExcellent communication and...