Contact Center Specialist
2 days ago
We are seeking a highly skilled Call Center Agent to join our team. As an agent, you will be responsible for providing exceptional customer service and support via phone, email, and chat. Your goal will be to deliver a world-class customer experience and promote customer loyalty.
Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and helpful information to customers regarding products and services
- Upsell and cross-sell relevant products and services to customers
- Maintain accurate records of customer interactions and issue resolutions
- Work collaboratively with other teams to resolve complex customer issues
Requirements:
- High school diploma or equivalent (Bachelor's degree preferred)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Familiarity with CRM software and ability to learn new systems quickly
- Strong problem-solving and analytical skills
Salary and Benefits:
- Estimated salary: $45,000 - $60,000 per year
- Ongoing training and development opportunities
- Collaborative and dynamic work environment
- Opportunities for advancement and career growth
- Comprehensive benefits package, including medical, dental, and vision coverage
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Contact Center Specialist
4 days ago
Savannah, Georgia, United States MCI Careers Full timeAbout the Job">We are seeking a highly motivated and customer-focused Contact Center Specialist to join our team in Savannah, GA. As a Contact Center Specialist, you will be responsible for providing exceptional customer service and support to our clients.
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Contact Center Specialist
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Contact Center Support Specialist Position
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Contact Center Support Specialist
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Inbound Contact Center Associate
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Outbound Contact Specialist
4 days ago
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Inbound Contact Center Agent
3 days ago
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Contact Center Agent
2 days ago
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Inbound Contact Specialist
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