Call Center Agent

2 days ago


Savannah, Georgia, United States Mass Markets Full time
About the Job:

At Mass Markets, we are committed to delivering exceptional customer experiences. We are seeking a highly skilled Call Center Agent to join our team and provide top-notch customer service to our customers. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service. The ideal candidate will have strong communication skills, be able to work well under pressure, and have a passion for delivering exceptional customer experiences.


Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide excellent customer service and respond to customer needs and concerns
  • Collaborate with internal teams to resolve complex customer issues
  • Escalate customer issues to management as needed

Salary and Benefits:
  • A competitive salary of $48,000 per year, based on industry standards and market conditions
  • A comprehensive benefits package, including health insurance, paid time off, and retirement savings plan
  • Ongoing training and development opportunities to enhance your skills and knowledge

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