Guest Experience Specialist
6 days ago
We are a vibrant brunchery that serves creative daytime dishes and offers an exceptional, interactive build-your-own bloody Mary bar. Our innovative concept combines chef-driven food and an elevated cocktail program with a next-level atmosphere.
Job SummaryWe are seeking a skilled and friendly Host to join our team. As a Host, you will be the first point of contact for our guests and will play a key role in creating a positive and memorable experience.
Key Responsibilities- Guest Welcome: Warmly greet guests as they enter the restaurant and make them feel welcome and comfortable.
- Waitlist Management: Monitor the guest waitlist, estimate wait times, and interact with guests while they are waiting.
- Phone and Order Management: Answer phones, coordinate takeout phone orders, and sell gift cards.
- Cleaning and Organization: Assist in the cleaning and organizing of the dining room and host area.
- Team Collaboration: Collaborate with other team members to ensure a seamless guest experience.
- Age: Be at least 16 years of age.
- Communication Skills: Possess excellent communication and interpersonal skills.
- Teamwork: Be able to work effectively in a team environment.
- Adaptability: Be flexible and able to adapt to changing situations.
- Knowledge: Have knowledge of the menu and products we carry.
We offer a competitive salary, opportunities for career growth and development, and a fun and dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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Guest Services Manager
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Customer Experience Manager
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Café Service Specialist II
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