Spa Experience Ambassador

5 days ago


Peoria, Arizona, United States Hand & Stone - Lake Pleasant Full time
Job Description

Hand & Stone Massage and Facial Spa, a leading national franchise in the membership-based spa services industry, is seeking a highly motivated and customer-focused Spa Experience Ambassador to join our team at our Lake Pleasant location.

Key Responsibilities:
  • Meet sales goals and objectives by providing exceptional customer service and promoting our services to members and guests.
  • Develop and maintain a thorough knowledge of our menu of services, including massage, facials, and hair removal treatments.
  • Build strong relationships with customers by providing personalized service and ensuring a positive experience in our spa.
  • Work flexible hours, including evenings and weekends, to accommodate our customers' needs.
  • Effectively communicate sales, promotions, and service options to clients, and provide recommendations to enhance their spa experience.
  • Maintain a clean and organized spa environment, adhering to our high standards of cleanliness and sanitation.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
What We Offer:
  • Competitive hourly wage and commission-based compensation.
  • Opportunities for career advancement, including management roles, based on performance.
  • Ongoing training and development to enhance your skills and knowledge in the spa industry.
  • A positive and professional work environment, with a focus on teamwork and collaboration.
  • Employee discounts on products and services, as well as gift cards.
Requirements:
  • High school diploma or equivalent required.
  • Must be at least 18 years old.
  • Exceptional organizational and communication skills, with the ability to work independently with minimal supervision.


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