Field Service Technical Advisor

2 weeks ago


Temple City, California, United States Astronova Full time
Position Overview

The Field Service Technical Advisor is tasked with delivering direct technical assistance

at client sites, which encompasses troubleshooting and repairing Astronova Product Identification

systems. This role includes, but is not limited to, offering pre-installation and post-installation support,

conducting customer training sessions, and providing warranty and service contract support to end users,

channel partners, and third-party service providers.

This position is crucial for ensuring prompt on-site support for customer repair needs,

offering technical guidance to authorized service providers, and leading on-site escalation support as necessary.

The Field Service Technical Advisor may also provide Technical Phone Support to assess product-related issues,

aiming to minimize the need for on-site service visits or to clarify technical support requirements (work plan, parts needed) prior to an on-site visit.

This role is intended to be field-oriented, with no fixed schedule for providing remote support. The position may involve 50-70% travel.

From an administrative standpoint, it is expected that case closures are processed within 24 hours of completion,

and expense reports should be submitted weekly to ensure prompt processing.

Key Responsibilities

? Troubleshoot and repair technical issues at customer locations

? Conduct site visits for installation and/or provide operator and maintenance training

? Document, log, and resolve customer technical and user support cases within service feedback systems

? Implement Software/Hardware solutions as defined by project developers in the field

? Complete assigned projects efficiently

AstroNova Inc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

AstroNova Inc. maintains a drug-free workplace in compliance with the Drug-free Workplace Act. Our policy includes pre-employment drug testing of federally controlled substances.

Compensation details: 30-35 Hourly Wage

PI43e7af646e3f


  • Service Advisor

    3 days ago


    Culver City, California, United States Culver City Chevrolet Full time

    Job SummaryCulver City Chevrolet is seeking an experienced Service Advisor to join our team. As a Service Advisor, you will play a critical role in providing exceptional customer service and ensuring a seamless vehicle repair experience.Key Responsibilities:Customer Interaction: Greet customers promptly and provide a friendly and welcoming experience.Vehicle...


  • National City, California, United States Leidos Full time

    Overview:Leidos is at the forefront of IT services for the Navy, particularly through the NGEN program. Our team under the Service Management, Integration, and Transport (SMIT) segment is committed to delivering the essential infrastructure for the Navy-Marine Corps Intranet. This includes a range of services such as cybersecurity, network management, help...


  • Redwood City, California, United States Monterra Credit Union Full time

    Position OverviewAs a Financial Services Advisor at Monterra Credit Union, you will play a pivotal role in assisting our members with their financial needs.Key ResponsibilitiesComprehensive Knowledge: Utilize your extensive understanding of financial products and services to guide members effectively.Collaborative Environment: Engage in a team-oriented...


  • Culver City, California, United States ERM Full time

    We are seeking a Construction Safety Advisor to support a prominent technology organization. In this essential position, you will be tasked with developing, executing, overseeing, and enhancing safety initiatives for multiple active construction endeavors. The Construction Safety Advisor will possess extensive knowledge of safety compliance protocols and,...


  • Culver City, California, United States ERM Full time

    We are seeking a Construction Safety Advisor to support a leading technology organization. In this pivotal position, you will be tasked with developing, executing, and enhancing safety protocols for various ongoing construction initiatives. The Construction Safety Advisor will possess extensive knowledge of safety compliance frameworks and specialized safety...

  • Tax Advisor

    3 days ago


    Daly City, California, United States H&R Block Full time

    About the RoleWe are seeking a highly skilled Tax Advisor to join our team at Block Advisors, an H&R Block brand. As a Tax Advisor, you will play a critical role in providing tax preparation, tax audit support, and tax planning services to our clients.Key ResponsibilitiesBuild and maintain strong relationships with clients to understand their tax needs and...


  • Daly City, California, United States Goodwin Recruiting Full time

    To Apply for this Job Click HereField Service TechnicianAt Goodwin Recruiting, we are dedicated to ensuring that every commercial kitchen operates at peak efficiency. As a Field Service Technician, you will play a crucial role in our mission by diagnosing, repairing, and performing scheduled maintenance on a variety of cooking, refrigeration, and dishwashing...


  • Culver City, California, United States Alpine Solutions Group Full time

    Position Overview:The Senior Technical Consultant at Alpine Solutions Group will be instrumental in fostering revenue growth by engaging with prospective clients to assess their cybersecurity and IT infrastructure requirements, subsequently recommending tailored managed services solutions. The ideal candidate will possess a robust technical foundation in...

  • Tax Advisor

    1 week ago


    Redwood City, California, United States H&R Block Full time

    About the RoleWe are seeking a highly skilled Tax Advisor to join our team at H&R Block. As a Tax Advisor, you will be responsible for providing expert tax guidance and support to our clients, helping them navigate complex tax laws and regulations.Key ResponsibilitiesBuild and maintain strong relationships with clients, understanding their unique tax needs...


  • Foster City, California, United States Summitry Full time

    Financial Advisor/Senior Financial AdvisorSummitry is a Bay Area wealth management firm with $2B in assets, 40+ employees and over 1000 clients, offering personalized financial planning and investment strategies, rooted in local insight. Join an innovative and collaborative team, focused on being the most admirable advisory firm helping families thrive...


  • Redwood City, California, United States Boardwalk Chrysler Dodge Jeep Ram Full time

    Join Our Dynamic Team!We are seeking skilled individuals to enhance our service department. Our dealership represents renowned brands such as Chrysler, Dodge, Jeep, and Ram.If you are looking to elevate your career, collaborate with a dedicated support team, or explore new opportunities, we encourage you to reach out.Boardwalk Chrysler Dodge Jeep Ram has...


  • Culver City, California, United States Antioch University Full time

    Classification: Staff – Full Time, ExemptReports to: MA in Psychology Traditional ChairLocation: Antioch University Los Angeles, Culver City, CACompensation: $66,560Position OverviewThe Senior Academic Advisor works in the MA Clinical Psychology Program in Antioch University Los Angeles (AULA) and reports directly to the MA in Psychology (MAP) Chair. The...


  • Redwood City, California, United States Stratos Wealth Partners Full time

    About the RoleWe are seeking an experienced and skilled Lead Financial Advisor to join our team at Stratos Wealth Partners. As a key member of our organization, you will be responsible for providing exceptional client service, developing and implementing comprehensive wealth management solutions, and driving business growth.Key ResponsibilitiesCultivate...


  • National City, California, United States Wise Auto Group Full time

    Job OverviewPosition: Service TechnicianDepartment: ServiceReporting To: Service ManagerPosition SummaryThe Service Technician is responsible for the repair, customization, maintenance, and overhaul of both customer-owned and dealer-owned motorcycles, ensuring adherence to the scheduled timeline while delivering exceptional quality.Key...


  • National City, California, United States Wise Auto Group Full time

    Job OverviewPosition: Service TechnicianDepartment: ServiceReporting To: Service ManagerRole SummaryThe Service Technician is responsible for the repair, customization, and maintenance of both customer-owned and dealer-owned motorcycles, ensuring high-quality work is completed within the designated time frame.Key ResponsibilitiesReceive and execute work...


  • National City, California, United States Wise Auto Group Full time

    Job OverviewPosition: Service TechnicianDepartment: ServiceReporting To: Service ManagerRole SummaryThe Service Technician is responsible for the repair, customization, maintenance, and overhaul of both customer-owned and dealer-owned motorcycles, ensuring adherence to the scheduled timeline while delivering exceptional quality.Key ResponsibilitiesReceive...


  • National City, California, United States Wise Auto Group Full time

    Job OverviewPosition: Service TechnicianDepartment: ServiceSupervisor: Service ManagerPosition SummaryThe Service Technician is responsible for the repair, customization, maintenance, and overhaul of both customer-owned and dealer-owned motorcycles, ensuring that all tasks are completed efficiently and to the highest quality standards.Key...


  • National City, California, United States Wise Auto Group Full time

    Job OverviewPosition: Service TechnicianDepartment: ServiceSupervisor: Service ManagerSummary:The role involves repairing, customizing, and maintaining motorcycles owned by both customers and dealers, ensuring adherence to scheduled timelines while delivering exceptional quality.Key Responsibilities:Receive work assignments from the Service Advisor or...


  • National City, California, United States Wise Auto Group Full time

    Job OverviewPosition: Service TechnicianDepartment: ServiceReporting To: Service ManagerPosition SummaryThe Service Technician is responsible for the repair, customization, maintenance, and overhaul of both customer-owned and dealer-owned motorcycles, ensuring that all tasks are completed within the designated time frame while maintaining high-quality...


  • Culver City, California, United States Lamar Johnson Collaborative Full time

    About Our OrganizationLamar Johnson Collaborative (LJC) is a collective of enthusiastic professionals dedicated to innovative design and teamwork. Our culture is casual yet focused, allowing us to tackle challenges by harnessing the diverse expertise and creativity of our talented team across various sectors including development, design, and construction....