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Service Advisor

2 months ago

Culver City, California, United States Culver City Chevrolet Full time

Job Summary

Culver City Chevrolet is seeking an experienced Service Advisor to join our team. As a Service Advisor, you will play a critical role in providing exceptional customer service and ensuring a seamless vehicle repair experience.

Key Responsibilities:

  • Customer Interaction: Greet customers promptly and provide a friendly and welcoming experience.
  • Vehicle Information: Obtain and verify customer and vehicle information to ensure accurate repair orders.
  • Service Coordination: Coordinate with technicians to ensure timely and efficient vehicle repairs.
  • Communication: Clearly explain repair work and charges to customers, and provide updates on the status of their vehicle.
  • Quality Control: Verify that all work is completed to a high standard and that customers are satisfied with the service received.

Requirements:

  • Experience: Two years or more of experience as a Service Advisor or in a related role.
  • Customer Service Skills: Possess strong customer relations skills and be able to identify and respond to customer needs.
  • Technical Skills: Proficient in using repair order software and other technical tools.
  • Personal Qualities: Above-average energy level, personal and professional integrity, and a desire for a long-term career with a growing organization.

Benefits:

  • Competitive Salary: $120,000-$160,000 per year.
  • Benefits Package: Medical, dental, and vision insurance, paid sick and vacation days, and employee discounts.