Customer Service Ambassador

3 weeks ago


Woburn, Massachusetts, United States Dave & Buster's, Inc. Full time

Job Title: Customer Service Ambassador

About the Role:

We are seeking a highly motivated and friendly individual to join our team as a Customer Service Ambassador. As a key member of our Winner's Circle team, you will be responsible for delivering exceptional guest experiences through a combination of food, drinks, and games in a welcoming environment.

Main Responsibilities:

  • Provide game assistance and notify Support Technicians or Management as needed.
  • Practice proper cost controls and accurately weigh tickets and scan merchandise.
  • Responsible for stocking, displaying, and securing merchandise in all storage areas.
  • Conduct merchandise inventory during and after shift, if applicable.
  • Ensure the cleanliness and organization of the Winner's Circle and maintain a favorable working relationship with all Team Members.

Requirements:

  • Must be at least 16 years of age.
  • Be friendly and able to smile frequently.
  • Work days, nights, and/or weekends as required.
  • Work in a noisy, fast-paced environment with distracting conditions.
  • Lift and carry up to 30 pounds.
  • Move about the facility and stand for long periods of time.
  • Walk or stand 100% of shift.

Compensation and Benefits:

  • Our Competitive hourly rate is $15 - $17 per hour.
  • A variety of benefits including paid training, meal discounts, and opportunities for advancement.


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