Customer Service Representative
3 weeks ago
The Customer Service Representative will play a vital role in ensuring that our members have an exceptional experience at Planet Fitness. This includes providing a high level of customer service, handling front desk activities, and assisting with membership sales and retention.
Key Responsibilities:
- Provide exceptional customer service to members, prospective members, and guests.
- Answer phones, check members into the system, and respond to member questions and concerns.
- Assist with membership sales and retention efforts.
- Maintain the neatness and cleanliness of the club.
Requirements:
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers.
Compensation:
The estimated salary for this role is $38,000 - $48,000 per year, depending on experience and qualifications.
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