Customer Service Manager
3 weeks ago
As a Senior Customer Service Representative at Genuine Parts Company, you will play a vital role in ensuring customer satisfaction and driving business growth.
Job DescriptionThis is an excellent opportunity to leverage your exceptional communication skills, product knowledge, and negotiation abilities to deliver outstanding customer experiences. Key responsibilities include:
- Responding to complex customer inquiries and providing quotes for products and services;
- Placing customer orders via various channels, including phone, email, and walk-in sales;
- Influencing gross profit through price negotiations and adjusting non-contract customer pricing as needed;
- Building strong relationships with customers to drive repeat business and process improvements;
- Managing inventory levels and expediting backorders to ensure timely delivery;
- Providing coaching and guidance to less experienced team members;
- Maintaining accurate records and performing other duties as assigned.
To succeed in this role, you will need:
- A high school diploma or equivalent;
- At least five years of related experience or an equivalent combination of education and experience;
- Excellent communication and negotiation skills;
- Strong product knowledge and ability to multi-task;
- Reliability, organization, and attention to detail;
- Ability to work in a fast-paced environment and adapt to changing priorities.
Genuine Parts Company offers a comprehensive benefits package, including:
- A competitive salary range of $60,000 - $80,000 per year, based on location and experience;
- Healthcare coverage, 401(k) matching, tuition reimbursement, vacation, sick, and holiday pay;
- Ongoing training and development opportunities to support your career growth;
- A dynamic and supportive team environment.
-
Customer Service Coordinator
2 weeks ago
Woburn, Massachusetts, United States Wayne Alarm Systems Full timeJob OverviewWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key ResponsibilitiesDispatch and Scheduling: Manage service...
-
Customer Service Representative
2 weeks ago
Woburn, Massachusetts, United States Wayne Alarm Systems Full timeAbout the RoleWe are seeking a highly motivated Customer Service Representative to join our team at Wayne Alarm Systems. This is a full-time position that offers stability and growth opportunities.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer...
-
Customer Service Ambassador
4 weeks ago
Woburn, Massachusetts, United States YMCA of Greater Boston Full timeJob Title: Customer Service AmbassadorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. In this role, you will be the first point of contact for members and guests, providing exceptional service and ensuring a positive experience at our facility.Responsibilities:Provide outstanding customer...
-
Customer Service Ambassador
3 weeks ago
Woburn, Massachusetts, United States Dave & Buster's, Inc. Full timeJob Title: Customer Service AmbassadorAbout the Role:We are seeking a highly motivated and friendly individual to join our team as a Customer Service Ambassador. As a key member of our Winner's Circle team, you will be responsible for delivering exceptional guest experiences through a combination of food, drinks, and games in a welcoming environment.Main...
-
Sales and Customer Service Representative
2 weeks ago
Woburn, Massachusetts, United States Boy Scouts of America Full timeWe are seeking a highly motivated and customer-focused Scouting Program Assistant to join our team at the Woburn Scout Shop. In this role, you will be responsible for providing outstanding customer service and support to our customers as they explore our Scouting program offerings.Your primary duties will include processing customer orders through our Point...
-
Customer Service Associate
2 weeks ago
Woburn, Massachusetts, United States MASSACHUSETTS METALS CO Full timeWe are seeking a highly motivated and customer-focused individual to join our team in Massachusetts. As a Metal Industry Support Specialist, you will play a crucial role in delivering exceptional service and quality products to our customers.Job DescriptionYour primary responsibility will be to address the service needs of our customers. You will spend your...
-
Customer Service and Sales Representative
2 weeks ago
Woburn, Massachusetts, United States SALESBOAT INC Full timeCompensation StructureWe offer a competitive compensation structure based on individual performance, with uncapped commissions and the opportunity to advance to management positions. Our team prioritizes face-to-face interactions, delivering personalized customer service that caters to unique client needs.
-
Customer Service Advisor
2 weeks ago
Woburn, Massachusetts, United States Rite Window LLC Full timeAbout Rite WindowRite Window LLC is a leading home improvement company in the Northeast. We are seeking highly motivated individuals to join our call center team as Customer Service Representatives.Salary and BenefitsWe offer a competitive hourly wage plus commission potential, with average earners earning upwards of $65,000-$85,000 per year. Our...
-
Customer Service Specialist
2 weeks ago
Woburn, Massachusetts, United States Northern Bank Full timeNorthern Bank is looking for a Customer Service Specialist who can deliver exceptional customer service and provide solutions to meet their banking needs. As a key member of our team, you will be responsible for handling customer sales and service inquiries, opening new accounts, and processing transactions.Key FunctionsHandles customer inquiries and...
-
Customer Service Associate
3 weeks ago
Woburn, Massachusetts, United States RD Enterprises Full timeJob SummaryWe are seeking a skilled Customer Service Associate to provide top-notch support to our clients. The ideal candidate will have previous experience in customer-facing roles, with excellent communication skills and the ability to multitask effectively.Responsibilities:Handle customer inquiries via phone, email, or chatProvide detailed information...
-
Customer Service Representative
2 weeks ago
Woburn, Massachusetts, United States Planet Fitness Full timeJob DescriptionThe Customer Service Representative will play a vital role in ensuring that our members have an exceptional experience at Planet Fitness. This includes providing a high level of customer service, handling front desk activities, and assisting with membership sales and retention.Key Responsibilities:Provide exceptional customer service to...
-
Customer Service Representative
2 weeks ago
Woburn, Massachusetts, United States East Cambridge Savings Bank Full timeJob SummaryWe are seeking a skilled Customer Sales & Service Representative II to join our Retail Division at East Cambridge Savings Bank.This is a challenging role that requires excellent communication, sales, and customer service skills. As a key member of our team, you will be responsible for providing top-notch service to customers, identifying their...
-
Customer Service Representative
3 weeks ago
Woburn, Massachusetts, United States RD Enterprises Full timeRD Enterprises, a sales and marketing firm located just outside of Boston, is seeking an experienced Customer Service Representative. With over two decades in business, we offer full paid training to equip you with the necessary tools for success.About the RoleProvide product and service information to customersTroubleshoot and resolve technical...
-
Customer Service Representative
2 weeks ago
Woburn, Massachusetts, United States Planet Fitness Full timeJob OverviewAs a Customer Service Representative at Planet Fitness, you will play a crucial role in creating a positive member experience. Your exceptional customer service skills and ability to interact with members in a professional manner will ensure that our gym remains the top choice for fitness enthusiasts. If you are passionate about fitness and have...
-
Customer Service Representative
2 weeks ago
Woburn, Massachusetts, United States RD Enterprises Full timeOverview of RD EnterprisesRD Enterprises has been in business for over two decades as a sales and marketing firm. Located about 20 minutes outside Boston, we offer full paid training to equip our staff with the tools needed to excel.About the PositionWe are seeking a Customer Service Specialist to provide product and service information, as well as resolve...
-
Customer Service and Product Advisor
2 weeks ago
Woburn, Massachusetts, United States Johnson Paint Company, A Ring's End Brand Full timeKey ResponsibilitiesSell paint and paint accessories to customers, ensuring maximum output and meeting sales targets.Develop and maintain positive relationships with regular customers and potential clients, promoting the sale of all products.Provide product knowledge and training to customers, ensuring they can effectively use our products.Handle customer...
-
Customer Service Professional
2 weeks ago
Woburn, Massachusetts, United States The UPS Store Full timeCustomer Service Professional PositionThe UPS Store is hiring a Customer Service Professional to join our team in a fast-paced retail environment. As a key member of our sales team, you will be responsible for delivering exceptional customer service and meeting customer shipping needs.About the Role:Provide outstanding customer service by offering tailored...
-
Customer Service Specialist
2 weeks ago
Woburn, Massachusetts, United States Northern Bank Full timeAbout Us:Northern Bank is a full-service bank dedicated to providing practical financial solutions to help our customers live their lives and grow their businesses. With assets of over $3 billion and 12 locations across Middlesex County, we are committed to serving our local communities.We are seeking a talented Branch Operations Coordinator to join our...
-
Customer Service Ambassador
3 weeks ago
Woburn, Massachusetts, United States Saladworks Woburn Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Food and Beverage Specialist at Saladworks Woburn.This is a great opportunity for someone who is passionate about delivering exceptional guest service and preparing high-quality food and beverages.
-
Customer Service Representative
2 weeks ago
Woburn, Massachusetts, United States Northern Bank Full timeAbout the RoleThe successful candidate will have 2 years of experience in a Teller Manager or CSR role, excellent communication and sales skills, and basic math skills. They will also be proficient in computer systems, including Word, Excel, and teller platforms. As a Personal Banker, you will work closely with customers to understand their financial needs...