Game Ambassador

23 hours ago


Woburn, Massachusetts, United States Dave & Buster's, Inc. Full time
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Dave & Buster's is a unique destination where every day is different. As a Game Ambassador, you'll be the face of our Midway experience, guiding guests through an unforgettable adventure. With flexible schedules to accommodate school or other jobs, you can balance your life while enjoying a dynamic work environment with awesome colleagues.

We offer an attractive benefits package, including medical, dental, vision, 401K, and FREE GAMES Plus, our Winner's Circle position ensures a positive initial impression for our guests.

Nitty Gritty Details:
  • Deliver exceptional guest experiences by combining great food, drinks, and games in a fun atmosphere.
  • Maintain open communication with management about any issues or concerns, ensuring prompt corrective action when necessary.
  • Provide timely and accurate service, managing wait times and communicating effectively with guests, team members, and managers.
  • Greet guests with enthusiasm and perform multiple job functions, always smiling and saying hello upon entry.
  • Assist guests with requests, answer questions, and make recommendations on items.
  • Offer game assistance by promptly notifying support technicians or management as needed.
  • Bid farewell to departing guests, ensuring their satisfaction and inviting them to return.
  • Notify management about any perceived unhappy guests.
  • Practice proper cost controls by accurately weighing tickets and scanning merchandise.
  • Responsible for stocking, displaying, and securing merchandise in all storage areas.
  • Conduct merchandise inventory during and after shifts, if applicable.
  • Check for restocking of necessary supplies and bring all areas up to standard.
  • Review the cleanliness and organization of the Winner's Circle, ensuring plush and shelves are stocked, properly cleaned, and maintained.
  • Properly position and set up displays to increase guest traffic and promote sales.
  • Assist other team members as needed.
  • Foster a favorable working relationship with all company team members to promote a cooperative and harmonious working climate.
Requirements:
  • Be at least 16 years old.

We're an equal opportunity employer and participate in E-Verify in states where required. Our salary range is between $15 and $17 per hour, providing a competitive compensation package.



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