Customer Service Coordinator
4 days ago
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.
Key Responsibilities- Dispatch and Scheduling: Manage service routes, schedules, and dispatches to ensure efficient and effective service delivery.
- Customer Communication: Handle various types of customer inquiries, including phone, email, and in-person interactions, in a courteous and professional manner.
- Service Ticket Creation: Create and schedule service tickets, ensuring accurate and timely completion of tasks.
- Proactive Outbound Calling: Conduct proactive outbound calls to customers to resolve issues, provide updates, and promote excellent service experiences.
- Education: High School Diploma or equivalent required.
- Experience: Minimum 3 years of experience working on high-performance teams in fast-paced, results-oriented service environments.
- Skill Set: Excellent phone and customer relationship skills, ability to work effectively in a team environment, strong problem-solving and analytical skills, and proficiency in computer applications and contact management software.
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Service Coordinator Specialist
2 days ago
Woburn, Massachusetts, United States Rite Window LLC Full time**About Rite Window LLC**We are a leader in the New England Window, Door, Roofing and Bath industry. At Rite Window LLC, we pride ourselves on providing impeccable service and quality to our customers.The Service Department oversees a staff of in-house service technicians to ensure that customer post-installation, warranty needs are fully met in a timely,...
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Customer Service Specialist
3 days ago
Woburn, Massachusetts, United States Northern Bank Full timeAbout Us:Northern Bank is a full-service bank dedicated to providing practical financial solutions to help our customers live their lives and grow their businesses. With assets of over $3 billion and 12 locations across Middlesex County, we are committed to serving our local communities.We are seeking a talented Branch Operations Coordinator to join our...
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Customer Service Associate
4 days ago
Woburn, Massachusetts, United States MASSACHUSETTS METALS CO Full timeWe are seeking a highly motivated and customer-focused individual to join our team in Massachusetts. As a Metal Industry Support Specialist, you will play a crucial role in delivering exceptional service and quality products to our customers.Job DescriptionYour primary responsibility will be to address the service needs of our customers. You will spend your...
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Customer Service Advisor
2 days ago
Woburn, Massachusetts, United States Rite Window LLC Full timeAbout Rite WindowRite Window LLC is a leading home improvement company in the Northeast. We are seeking highly motivated individuals to join our call center team as Customer Service Representatives.Salary and BenefitsWe offer a competitive hourly wage plus commission potential, with average earners earning upwards of $65,000-$85,000 per year. Our...
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Customer Service Specialist
4 days ago
Woburn, Massachusetts, United States Northern Bank Full timeNorthern Bank is looking for a Customer Service Specialist who can deliver exceptional customer service and provide solutions to meet their banking needs. As a key member of our team, you will be responsible for handling customer sales and service inquiries, opening new accounts, and processing transactions.Key FunctionsHandles customer inquiries and...
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Customer Service Representative
4 days ago
Woburn, Massachusetts, United States Wayne Alarm Systems Full timeAbout the RoleWe are seeking a highly motivated Customer Service Representative to join our team at Wayne Alarm Systems. This is a full-time position that offers stability and growth opportunities.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer...
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Customer Service Associate
7 days ago
Woburn, Massachusetts, United States RD Enterprises Full timeJob SummaryWe are seeking a skilled Customer Service Associate to provide top-notch support to our clients. The ideal candidate will have previous experience in customer-facing roles, with excellent communication skills and the ability to multitask effectively.Responsibilities:Handle customer inquiries via phone, email, or chatProvide detailed information...
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Customer Service Representative
3 days ago
Woburn, Massachusetts, United States Planet Fitness Full timeJob DescriptionThe Customer Service Representative will play a vital role in ensuring that our members have an exceptional experience at Planet Fitness. This includes providing a high level of customer service, handling front desk activities, and assisting with membership sales and retention.Key Responsibilities:Provide exceptional customer service to...
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Customer Experience Coordinator
7 days ago
Woburn, Massachusetts, United States Planet Fitness Full timeJoin Our Team">We are seeking a highly skilled and motivated individual to join our team as a Shift Leader. As a Shift Leader, you will play a critical role in ensuring a seamless member experience at our health and fitness center.">Key Responsibilities">">Maintain a welcoming atmosphere for all members, prospective members, and guests.">Provide backup...
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Customer Service Representative
2 days ago
Woburn, Massachusetts, United States East Cambridge Savings Bank Full timeJob SummaryWe are seeking a skilled Customer Sales & Service Representative II to join our Retail Division at East Cambridge Savings Bank.This is a challenging role that requires excellent communication, sales, and customer service skills. As a key member of our team, you will be responsible for providing top-notch service to customers, identifying their...
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Customer Service Representative
7 days ago
Woburn, Massachusetts, United States RD Enterprises Full timeRD Enterprises, a sales and marketing firm located just outside of Boston, is seeking an experienced Customer Service Representative. With over two decades in business, we offer full paid training to equip you with the necessary tools for success.About the RoleProvide product and service information to customersTroubleshoot and resolve technical...
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Customer Service Representative
4 weeks ago
Woburn, Massachusetts, United States Gulf Management, Inc Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Gulf Management, Inc. As a key member of our support staff, you will play a vital role in ensuring exceptional customer experiences.With over 35 years of experience in emergency reporting and communication systems, life safety systems, and industrial signals, we...
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Customer Service Ambassador
2 weeks ago
Woburn, Massachusetts, United States YMCA of Greater Boston Full timeJob Title: Customer Service AmbassadorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. In this role, you will be the first point of contact for members and guests, providing exceptional service and ensuring a positive experience at our facility.Responsibilities:Provide outstanding customer...
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Customer Service Representative
3 days ago
Woburn, Massachusetts, United States Planet Fitness Full timeJob OverviewAs a Customer Service Representative at Planet Fitness, you will play a crucial role in creating a positive member experience. Your exceptional customer service skills and ability to interact with members in a professional manner will ensure that our gym remains the top choice for fitness enthusiasts. If you are passionate about fitness and have...
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Patient Service Coordinator
7 days ago
Woburn, Massachusetts, United States BOSTON SPORTS & SHOULDER CENTER Full timeJob OverviewWe are seeking an experienced Patient Service Coordinator to join our team at Boston Sports & Shoulder Center. In this role, you will be responsible for verifying demographic and insurance information, collecting co-payments, and ensuring all patient paperwork is complete before the patient is seen.The ideal candidate will have excellent...
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Customer Service Representative
5 days ago
Woburn, Massachusetts, United States RD Enterprises Full timeOverview of RD EnterprisesRD Enterprises has been in business for over two decades as a sales and marketing firm. Located about 20 minutes outside Boston, we offer full paid training to equip our staff with the tools needed to excel.About the PositionWe are seeking a Customer Service Specialist to provide product and service information, as well as resolve...
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Customer Service Manager
1 week ago
Woburn, Massachusetts, United States Genuine Parts Company Full timeAbout the RoleAs a Senior Customer Service Representative at Genuine Parts Company, you will play a vital role in ensuring customer satisfaction and driving business growth.Job DescriptionThis is an excellent opportunity to leverage your exceptional communication skills, product knowledge, and negotiation abilities to deliver outstanding customer...
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Customer Service Representative
4 weeks ago
Woburn, Massachusetts, United States Gulf Management, Inc Full timeJob OverviewWe are seeking a skilled Customer Service Representative to join our team at Gulf Management, Inc.
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Customer Service Associate
4 weeks ago
Woburn, Massachusetts, United States YMCA of Greater Boston Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our Membership Sales & Service Team, you will be responsible for providing exceptional service to our members and program participants. This role involves managing member check-in and adherence to safety...
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Customer Service Ambassador
1 week ago
Woburn, Massachusetts, United States Saladworks Woburn Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Food and Beverage Specialist at Saladworks Woburn.This is a great opportunity for someone who is passionate about delivering exceptional guest service and preparing high-quality food and beverages.