Customer Service Associate

21 hours ago


Woburn, Massachusetts, United States RD Enterprises Full time
Job Summary

We are seeking a skilled Customer Service Associate to provide top-notch support to our clients. The ideal candidate will have previous experience in customer-facing roles, with excellent communication skills and the ability to multitask effectively.

Responsibilities:

  • Handle customer inquiries via phone, email, or chat
  • Provide detailed information about our products and services
  • Troubleshoot technical issues and resolve customer concerns
  • Document and update customer records accurately
  • Maintain a comprehensive knowledge base of our products and services

Requirements:

  • Bachelor's degree in a relevant field or equivalent experience
  • Proven track record of success in customer service or sales
  • Strong written and verbal communication skills
  • Ability to work in a fast-paced environment

Estimated Salary: $45,000 - $55,000 per year, depending on experience



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