Community Engagement Coordinator for Luxury Apartments
2 weeks ago
About Sail
Sail is a distinguished property management firm dedicated to delivering exceptional service to our residents. Our mission revolves around fostering positive interactions, addressing concerns proactively, and achieving outstanding operational outcomes. Building strong relationships with both residents and property owners is fundamental to our ethos.
We are in search of a Community Engagement Coordinator who embodies a proactive and amiable spirit, committed to curating remarkable experiences for our residents. In this pivotal role, you will ensure that every engagement with potential and current residents is conducted with professionalism and warmth. Your responsibilities will range from conducting property tours to assisting with various administrative duties, significantly contributing to the overall satisfaction of our residents. Additionally, you will provide support to the Leasing Professional and Property Manager as required.
Key Responsibilities
- Deliver outstanding customer service to residents, vendors, and guests.
- Respond to phone inquiries in a courteous and knowledgeable manner.
- Coordinate appointments and ensure timely follow-ups with prospects.
- Assist in planning and executing engaging community events.
- Ensure cleanliness and organization of shared amenity spaces.
- Conduct tours of model units for prospective tenants in accordance with established guidelines.
Qualifications
- High School diploma or equivalent.
- Exceptional communication abilities.
- Capacity to interact effectively with a diverse range of personalities.
- Basic proficiency in mathematics.
- Familiarity with Microsoft Office; experience with Yardi is advantageous.
- Motivated to meet sales targets and objectives.
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