Firearms Customer Service Representative

3 days ago


Rock Island, Illinois, United States Rock Island Auction Company Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Rock Island Auction Company. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Customer Service: Provide world-class customer service to our clients, responding to their inquiries, resolving issues, and addressing concerns in a timely and professional manner.
  • Relationship Building: Build and maintain long-lasting relationships with our clients, understanding their needs and preferences to provide personalized service.
  • Communication: Communicate effectively with clients, colleagues, and management, ensuring clear and concise communication to resolve issues and meet client expectations.
  • Problem Solving: Analyze and resolve customer complaints and issues in a fair and timely manner, escalating to management as needed.
  • Teamwork: Collaborate with colleagues to achieve team goals and objectives, providing support and assistance as needed.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Two years of previous customer support experience or similar experience required.
  • Skills: Intermediate proficiency in Microsoft Office (Outlook, Word, Excel), strong data entry skills, and attention to detail.
  • Physical Requirements: Constant sedentary work for prolonged periods, occasional moving and transporting up to 10 pounds, and ability to detect, identify, inspect, observe, perceive, and assess customer service operations.
About Us

Rock Island Auction Company is the #1 firearms auction house in the world, with a reputation for excellence and a commitment to customer satisfaction. We are a growing team of about 150 people, dedicated to setting industry standards and expectations year over year. We sell tens of thousands of firearms, bladed weapons, military artifacts, and firearms accessories annually, and we are looking for talented individuals to join our team.



  • Rock Island, Illinois, United States Rock Island Auction Company Full time

    Job OpportunityFirearms Customer Service RepresentativeAbout UsRock Island Auction Company is a leading firearms auction house, renowned for its exceptional customer service and expertise in the industry.Job SummaryWe are seeking a highly skilled and customer-focused Firearms Customer Service Representative to join our team. As the first point of contact for...


  • Rock Island, Illinois, United States Bally's Corporation Full time

    About Bally's CorporationBally's Corporation is a leading entertainment company, renowned for its innovative approach to gaming experiences. With a strong presence in digital gaming platforms and traditional casino venues, we cater to millions of players worldwide.Our company culture is built on a foundation of energy, creativity, and a passion for...


  • Rock Falls, Illinois, United States Midland States Bank Full time

    Job SummaryMidland States Bank is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing transactions, and managing cash drawers.Key ResponsibilitiesCustomer Service: Provide prompt and...


  • Rock Island, Illinois, United States Nexagen Networks, Inc. Full time

    Nexagen Networks, Inc. Career OpportunityWe are seeking a highly skilled and experienced professional to join our team as a Field Service Representative. As a key member of our organization, you will be responsible for providing technical support and maintenance services for our satellite communication solutions.Key Responsibilities:Formulate and develop...


  • Rock Falls, Illinois, United States Hughes Resources Full time

    Job DescriptionPosition: Customer Service Representative - BankingOur client, a reputable financial institution, is in search of a dedicated and detail-oriented individual to enhance their team. The ideal candidate will contribute to fostering a welcoming and professional environment while addressing the needs of clients.Key Responsibilities:Assist clients...


  • Rock Island, Illinois, United States Dover Corporation Full time

    Dover Precision Components is hiring an Inside Sales Representative for our Inpro/Seal brand. We are a world leader in the design and manufacture of permanent bearing protection and complete shaft sealing solutions for a variety of rotating equipment across multiple industries. We offer the ability to work remotely 2 days a week and onsite 3 days a week at...


  • Rock Island, Illinois, United States COMTECH TELECOMMUNICATIONS Full time

    Job OverviewPosition: Field Service Representative (FSR) - Computer Network SpecialistEmployment Type: Full Time RegularLocation: Rock Island, ILPOSITION SUMMARY:Comtech Systems, Inc. (CSI) is seeking a dedicated Field Service Representative (FSR) to develop and implement communication requirements and design protocols. This role involves providing...


  • Rock Island, Illinois, United States COMTECH TELECOMMUNICATIONS Full time

    Job OverviewPosition: Field Service Representative (FSR) - Network Solutions ExpertEmployment Type: Full Time RegularLocation: Rock Island, ILPOSITION SUMMARY:Comtech Telecommunications is seeking a dedicated Field Service Representative (FSR) to develop and implement communication requirements and design protocols. This role involves providing comprehensive...


  • Rock Island, Illinois, United States Goodwill Full time

    Join Our Team!Are you seeking a fulfilling role that offers flexibility in your schedule and a supportive work environment? Goodwill of the Heartland is excited to welcome a new Part-time Customer Engagement Associate to our dedicated team.Role Overview:The Customer Engagement Associate is committed to delivering outstanding service to all individuals they...


  • Rock Island, Illinois, United States US Postal Service Full time

    Job Summary:As a Carrier Associate with the US Postal Service, you will be responsible for delivering and collecting mail in a prescribed area under varying road and weather conditions. This role requires maintaining professional and effective public relations with customers and others, as well as obtaining a general familiarity with postal laws,...


  • Rock Island, Illinois, United States Bally's Quad Cities Casino & Hotel Full time

    About Bally'sBally's corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.A career with Bally's means starting on a path to endless...


  • Rock Island, Illinois, United States COMTECH TELECOMMUNICATIONS Full time

    Job OverviewField Service Representative (FSR) - Network Communication ExpertPosition Type: Full Time RegularLocation: Rock Island, ILPOSITION SUMMARY:Comtech Telecommunications is seeking a dedicated Field Service Representative (FSR) to define and establish communication requirements and design protocols. This role involves providing operational and...


  • Rock Island, Illinois, United States UnityPoint Health Full time

    Position Overview:Lead Environmental Services CoordinatorEmployment Type: Full Time; FTE 1.0Shift: 2nd Shift; 2:45pm - 11:15pmLocation: Rock Island, ILThe Lead Environmental Services Coordinator is responsible for overseeing a variety of cleaning operations that may involve handling hazardous materials, performing heavy lifting, and interacting with...


  • Rock Island, Illinois, United States Bally's Corporation Full time

    About Bally's CorporationBally's Corporation is a leading entertainment company, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.A Career with Bally'sA career with Bally's means starting on a path...


  • Rock Island, Illinois, United States JobsRUs Full time

    Job DescriptionJobsRUs is hiring a skilled Warehouse Operations Specialist to join our team!Key Responsibilities:Unload and Load Trucks: Safely and efficiently unload and load trucks, maintaining a high level of organization to ensure freight is properly loaded and unloaded.Provide Excellent Customer Service: Provide courteous, friendly service to internal...


  • Rock Falls, Illinois, United States Shay Brown - State Farm Agent Full time

    Job OverviewAs a Business Development Representative for Shay Brown - State Farm Agent, you will play a key role in building and maintaining relationships with customers. This is an excellent opportunity to work in a dynamic and fast-paced environment, where you will have the chance to develop your skills and advance your career.Key ResponsibilitiesCustomer...


  • Blue Island, Illinois, United States Pop-Up Talent Full time

    Job DescriptionJob Summary:We are seeking a highly motivated and experienced Business Development Representative to join our team at Pop-Up Talent. As a key member of our sales team, you will be responsible for driving sales growth and executing sales plans within an assigned sales territory and/or account.Key Responsibilities:Sales Strategy: Develop and...


  • Rock Island, Illinois, United States Liberty Diversified International, Inc. Full time

    About the RoleThe Commercialization Partner is a key member of our sales support team, playing a crucial role in driving new business account transitions and ensuring the successful launch of new products. This position requires strong organizational skills, product knowledge, and the ability to manage multiple projects simultaneously.Key...


  • Rock Island, Illinois, United States Bally's Corporation Full time

    About Bally's Corporation: Bally's Corporation stands as a premier entertainment entity, engaging millions of players through both digital gaming platforms and traditional casino establishments. Renowned for our creativity, enthusiasm, and commitment to delivering exhilarating gaming experiences, we are dedicated to the art of entertainment. Joining Bally's...

  • Radiology Educator

    4 days ago


    Rock Island, Illinois, United States UnityPoint Health Full time

    About the RoleUnityPoint Health is seeking a highly skilled Radiology Professor to join our team. As a Radiology Professor, you will play a critical role in shaping the next generation of radiologic technologists.Key ResponsibilitiesTeaching and Assessment: Develop and deliver didactic and clinical experiences for students, ensuring they meet course...