Inside Sales Representative

3 weeks ago


Rock Island, Illinois, United States Dover Corporation Full time

Dover Precision Components is hiring an Inside Sales Representative for our Inpro/Seal brand. We are a world leader in the design and manufacture of permanent bearing protection and complete shaft sealing solutions for a variety of rotating equipment across multiple industries.

We offer the ability to work remotely 2 days a week and onsite 3 days a week at our ISO 9001 certified manufacturing facility in Rock Island, Illinois. We also offer competitive pay and benefits, and the ability to be a key member of the Sales Team, delivering outstanding customer experience through the processing and support of order management and quotation activities, working collaboratively to deliver customer value, and participating in improving internal processes to reduce waste, improve speed, and enhance customer outcomes.

WHAT YOU'LL DO

  • Act as the voice of the customer, taking ownership of the customer experience, analyzing customer feedback, and recommending appropriate responses.
  • Receive and act on customer calls, faxes, e-mails, and voicemails.
  • Negotiate with customers on issues pertaining to price, lead time, and special-order requirements.
  • Prepare initial quotations (creating costs when possible). Set product price and lead time.
  • Solicit sale of new and/or additional services.
  • Receive and process customer purchase order in the system. Execute contract review for technical and commercial terms, ensuring alignment with quotations and actioning or negotiating as required.
  • Complete contract forms, determine charges for service requested, collect deposits, prepare change of address records, and issue discontinuance orders.
  • Adjust complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
  • Participate in project teams and Lean Manufacturing initiatives, working in a Continuous Improvement environment.


WHAT YOU'LL BRING

  • 2+ years' experience in Inside Sales and/or Customer Service roles supporting the sale of manufactured goods.
  • Demonstrated ability to understand customer's problems and to develop solutions which meet or exceed customer expectations.
  • Excellent communication and presentation skills – Ability to interface with stakeholders at all levels, both internally and externally.
  • Proven problem-solving skills.
  • Ability to work in a highly matrixed, fast- paced organization and collaborate cross-functionally.
  • Demonstrated competency with MS Office applications including Outlook, Word, Excel, PowerPoint, and Power BI.
  • Familiarity with CRM systems and customer service/inside sales tools such as Syteline and Qlik Sense.

DOVER PRECISION COMPONENTS

Dover Precision Components 'DPC' ('the Company') is part of Dover Corporation's ('the Parent Company') Pumps and Process solutions segment. DPC holds market leading positions globally and delivers performance-critical solutions across the oil & gas, power generation, marine, industrial, chemical and general processing markets. We design and manufacture mission-critical equipment components to deliver more affordable, cleaner energy solutions and enable manufacturers to operate more efficiently.

WE DELIVER CUSTOMER SUCCESS

Dover Precision Components delivers products and services that enhance performance, improve safety, reduce carbon emissions, and accelerate clean energy adoption, through collaborative Customer relationships, expert engineering, and an innovative culture. Our strong Company portfolio is comprised of long products and services offered under Cook Compression, Cook Mechanical Field Services, Waukesha Bearings, Waukesha Magnetic Bearings, Inpro/Seal, Bearings Plus, and FW Murphy Production Controls. Our global footprint reaches more than twelve locations in the Americas and more than six locations in Europe and China.

BUILDING POTENTIAL. SUSTAINING PERFORMANCE. BOOSTING FUTURES.

We are diligent in recognizing our employees' needs and providing an enriching experience through professional developmental opportunities. Our authentic, collaborative company culture, combined with a competitive suite of health and welfare offerings, emulates who we are.

#LI-AS6



  • Blue Island, Illinois, United States Pop-Up Talent Full time

    Job DescriptionJob Summary:We are seeking a highly motivated and experienced Business Development Representative to join our team at Pop-Up Talent. As a key member of our sales team, you will be responsible for driving sales growth and executing sales plans within an assigned sales territory and/or account.Key Responsibilities:Sales Strategy: Develop and...


  • Blue Island, Illinois, United States Pop-Up Talent Full time

    Job DescriptionJob Summary:We are seeking a highly motivated and experienced Business Development Representative to join our team at Pop-Up Talent. As a key member of our sales team, you will be responsible for driving sales growth and executing sales plans within an assigned sales territory and/or account.Key Responsibilities:Sales Strategy: Develop and...


  • Rock Island, Illinois, United States Liberty Diversified International, Inc. Full time

    About the RoleThe Commercialization Partner is a key member of our sales support team, playing a crucial role in driving new business account transitions and ensuring the successful launch of new products. This position requires strong organizational skills, product knowledge, and the ability to manage multiple projects simultaneously.Key...


  • Rock Island, Illinois, United States Bally's Corporation Full time

    About Bally's CorporationBally's Corporation is a leading entertainment company, renowned for its innovative approach to gaming experiences. With a strong presence in digital gaming platforms and traditional casino venues, we cater to millions of players worldwide.Our company culture is built on a foundation of energy, creativity, and a passion for...


  • Blue Island, Illinois, United States The Chefs' Warehouse Full time

    Job OverviewBecome a Key Player at The Chefs' WarehouseExperience the inner workings of The Chefs' Warehouse, a prominent entity in the food distribution sector for over 35 years. We combine exceptional quality and branding to offer a diverse range of food services to culinary professionals globally. Our offerings include Protein, Specialty, Produce, and...


  • Rock Falls, Illinois, United States Manpower Inc Full time

    About the RoleWe are seeking a highly motivated and driven Insurance Salesperson to join our dynamic team at Manpower Inc. As an Insurance Salesperson, you will be responsible for generating new business, building lasting relationships with clients, and helping them find the right insurance solutions to meet their needs.Key Responsibilities:Sales and...


  • Rock Falls, Illinois, United States Shay Brown - State Farm Agent Full time

    Job OverviewAs a Business Development Representative for Shay Brown - State Farm Agent, you will play a key role in building and maintaining relationships with customers. This is an excellent opportunity to work in a dynamic and fast-paced environment, where you will have the chance to develop your skills and advance your career.Key ResponsibilitiesCustomer...

  • Parts Sales Associate

    2 weeks ago


    Rock Falls, Illinois, United States Altorfer Full time

    Working Hours:Monday to Friday, 7:00 am to 5:00 pm, with potential for Saturdays and extended hours during peak periods.Key Responsibilities:Primarily responsible for processing parts orders via phone and assisting walk-in clients.Utilize equipment parts manuals and online resources to identify part numbers.Handle freight operations, including loading and...


  • Rock Island, United States Dover Corporation Full time

    Dover Precision Components is hiring an Inside Sales Representative for our Inpro/Seal brand. We are a world leader in the design and manufacture of permanent bearing protection and complete shaft sealing solutions for a variety of rotating equipment across multiple industries.   We offer the ability to work remotely 2 days a week and onsite 3...


  • Little Rock, United States Performance Food Group Full time

    Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Customer Service Representative, Customer Service, Inside Sales, Representative, High School, Sales...


  • Round Rock, United States JM Hunter Group Full time

    Job DescriptionJob DescriptionWe are a leading national distributor of high-quality exterior building materials, catering to contractors, builders, and construction professionals across the country. With a commitment to excellence and customer satisfaction, we provide a diverse range of top-tier products that contribute to the success of construction...


  • Rock Hill, United States Oldcastle BuildingEnvelope Full time

    Glass Territory/Inside Sales Representative located in the Southern Region, NC, SC, GA, FL is a key part of our Sales Team and will act as the primary contact point and account owner for assigned Accounts within the Glass business. As a trusted advisor, this role will be pivotal in fostering relationships with customers, the sales team, and internal...


  • Little Rock, United States iRiS Recruiting Solutions Full time

    Inside Sales ProfessionalCompensation: $ 55,000 to 65,000 with commission after trainingLocation: Little Rock ArkansasABOUT OUR CLIENT:Our client is a national leader in their space, their state-of-the-art facility will be where groundbreaking ideas become reality. Their contracts will provide long term stability and growth opportunities. As a leading player...


  • Little Rock, United States iRiS Recruiting Solutions Full time

    Inside Sales ProfessionalCompensation: $ 55,000 to 65,000 with commission after trainingLocation: Little Rock ArkansasABOUT OUR CLIENT:Our client is a national leader in their space, their state-of-the-art facility will be where groundbreaking ideas become reality. Their contracts will provide long term stability and growth opportunities. As a leading player...

  • Inside Sales

    4 months ago


    Little Rock, United States JM Hunter Group Full time

    Job DescriptionJob DescriptionPosition DescriptionHave you gained prior experience within the building materials industry? Are you enthusiastic about engaging in the sales of building materials to contractors, as well as residential and commercial builders? If so, please apply for this position; we are very interested in speaking with you.Company...


  • Little Rock, United States Performance Food Group Full time

    **Job Attributes** Job ID 50505BR Category Sales Shift 1st Shift Job Type Full Time Location AR Little Rock Operating Company Performance Little Rock **Share this on** **Customer Service Representative (Inside Sales/Will Call)** AR Little Rock Position Requirements Responsible for assisting all customers with order entries and any inquiries regarding the...


  • Rock Hill, South Carolina, United States Haven Miller - State Farm Agent Full time

    Job DescriptionHaven Miller - State Farm Agent is seeking a skilled Insurance Sales Representative to join our team.Role OverviewWe are looking for a competitive and goal-oriented individual who can recognize opportunities and strategically turn leads into long-lasting customer relationships.Key ResponsibilitiesDevelop leads, schedule appointments, identify...


  • Fleming Island, Florida, United States Cellular Sales Full time

    Job DescriptionOverviewCellular Sales is a dynamic and growing company that offers a rewarding career in a fast-paced environment. As a sales consultant, you will have the opportunity to work with a variety of customers, providing them with the latest devices and services from Verizon.Key ResponsibilitiesDevelop new consumer and business accounts by...


  • Rock Valley, United States D&D Global Full time

    Job DescriptionJob DescriptionDescriptionD&D Global is seeking an experienced Inside Account Executive to join our growing team. D&D Global is committed to building a company where our success is measured by the satisfaction of our customers, the exceptional quality of our products, and deep appreciation for our team members. At D&D Global, your ideas,...

  • Dell Partner Software

    2 weeks ago


    Round Rock, United States Dell Full time

    Nashville, Tennessee **Dell Partner Software - Inside Sales Manager** Remote - Oklahoma, United States; Remote - Tennessee, United States; Remote - Texas, United States; Round Rock, Texas, United States **What youll achieve** As an Inside Sales Manager, you will guide and manage a team responsible for building and developing business relationships with...


  • Round Rock, United States Bluegreen Vacations Full time

    This open position is located inside the Bass Pro Shop at 200 Bass Pro Dr, Round Rock, TX 78665.At Bluegreen Vacations, as a Sales Representative you will utilize your unique personality and passion to engage and meet face to face with potential customers to generate leads and sell our affordable, family friendly mini vacation getaways.Job Responsibilities &...


  • Little Rock, Arkansas, United States Ben Owens - State Farm Agent Full time

    Job OverviewBen Owens - State Farm Agent is seeking a highly motivated and results-driven Insurance Sales Representative to join our team. As an Account Associate, you will play a critical role in identifying customer needs and marketing insurance products or services that maximize value.Key ResponsibilitiesLead Generation: Develop leads, schedule...


  • Round Rock, United States Bluegreen Vacations Full time

    This open position is located inside the Bass Pro Shop at 200 Bass Pro Dr, Round Rock, TX 78665.At Bluegreen Vacations, as a Sales Representative you will utilize your unique personality and passion to engage and meet face to face with potential customers to generate leads and sell our affordable, family friendly mini vacation getaways.Job Responsibilities &...


  • Little Rock, Arkansas, United States Cellular Sales Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Sales Consultant to join our team at Cellular Sales. As a Sales Consultant, you will play a critical role in providing exceptional customer service and driving sales growth.Key ResponsibilitiesDevelop and maintain relationships with existing and new customers to understand their needs and...


  • Round Rock, United States Actian Full time

    **Inside Sales Manager** Round Rock, Texas / Sales Inside Sales / Full-Time Our Vision is to be the Most Trusted, Flexible and Easy to Use Hybrid Cloud Data Platform. Actian is transforming industries by empowering companies to accelerate application modernization and simplify the Cloud journey. Our customers use the Actian Data Platform to unify their...


  • Round Rock, United States Bluegreen Vacations Full time

    This open position is located inside the Bass Pro at 200 Bass Pro Dr, Round Rock, TX 78665.At Bluegreen Vacations, as a Sales Representative you will utilize your unique personality and passion to engage and meet face to face with potential customers to generate leads and sell our affordable, family friendly mini vacation getaways.Job Responsibilities &...


  • Little Rock, Arkansas, United States Cellular Sales Full time

    Job DescriptionOverviewCellular Sales is a dynamic and growing company that provides a rewarding career with a family atmosphere. We are seeking a motivated and enthusiastic individual to join our team as a Sales Consultant.Key ResponsibilitiesDevelop new consumer and business accounts by providing exceptional customer service and making recommendations...


  • Little Rock, Arkansas, United States Pellerin Laundry Machinery Sales Company, Inc Full time

    About the RolePellerin Laundry Machinery Sales Company, Inc. is seeking a highly motivated and goal-oriented Industrial Sales Representative to join our team. As a key member of our sales team, you will be responsible for driving sales growth in the state of Arkansas and Northern Louisiana along the I-20 corridor.Key ResponsibilitiesAcquire new accounts and...