Business Development Executive for Diagnostics

4 days ago


Richmond, California, United States Abbott Laboratories Full time

About Us

\Abstract is a leading global healthcare company that provides innovative solutions to improve people's lives. With a diverse portfolio of life-changing technologies, we cater to various aspects of healthcare, including diagnostics, medical devices, nutritionals, and pharmaceuticals.\

Our mission is to advance the future of health by combining technology and science to deliver high-quality products and services. We are committed to making a positive impact on society and improving the lives of millions of people around the world.

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Job Summary

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We are seeking an experienced Account Executive to join our Diagnostics Division team. As a strategic sales professional, you will be responsible for driving exponential growth in current customer accounts, identifying new business opportunities, and delivering exceptional customer experiences.

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Main Responsibilities

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  • Identify and close new business on small (>$1MM) and medium ($1MM-$5MM) accounts, as well as expanding value and capture of shared accounts\
  • Move customers through contract life-cycle from shared to owned Abbott Core Diagnostic accounts through value expansion\
  • Responsible for day-to-day customer management on shared accounts, including management of allocations / backorders, ordering / shipments, and customer requests\
  • Driving customer loyalty (resolving customer issue, NPS, executive & operational customer business reviews)\
  • Rewin business early or extend contracts to block the competition\
  • Create value for every customer (value expansion, improve utilization)\
  • Assess customer operations and identify opportunities for operational/service improvement\
  • Develop and execute existing account plans to ensure customer satisfaction and drive value expansion opportunities\
  • Elevate all customer challenges immediately as needed in partnership with the service organization\


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