General Manager for New Hotel Launch

2 weeks ago


Charlotte, North Carolina, United States Lexima Full time

Lexima is excited to announce an opportunity for an experienced and dynamic General Manager to spearhead the pre-opening and ongoing operations of our new hotel property. This role is pivotal in ensuring a successful launch and maintaining exceptional service standards in our modern establishment.

As the General Manager, you will oversee the strategic direction and overall management of the hotel. Your leadership will be essential in pre-opening tasks such as staff recruitment, establishing operational protocols, and ensuring readiness for a seamless launch. Following the opening, you will manage daily operations, enhance guest satisfaction, and drive financial performance to meet business objectives.

Key Responsibilities:

  • Coordinate pre-opening activities, collaborating with contractors, vendors, and suppliers to prepare the hotel for its grand opening.
  • Recruit, train, and develop a high-performing team, promoting a positive workplace culture and exceptional service.
  • Establish and implement operational standards and procedures to guarantee an outstanding guest experience.
  • Oversee daily hotel operations, including front office, housekeeping, food and beverage, and maintenance.
  • Manage financial performance, budgets, and cost control measures to ensure profitability.
  • Lead sales and marketing initiatives to optimize occupancy rates, average daily rates (ADR), and revenue per available room (RevPAR).
  • Ensure compliance with health, safety, and legal regulations.
  • Build and maintain relationships with guests, local businesses, and the community to enhance the hotel's reputation.
  • Analyze guest feedback and reviews to continuously improve service quality and address concerns promptly.
  • Provide regular performance reports to management, highlighting challenges and opportunities.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related discipline.
  • 5-7 years of hotel management experience, including a minimum of 3 years in a General Manager capacity.
  • Demonstrated success in opening and managing hotel properties.
  • Strong leadership and team management abilities, with a talent for inspiring and motivating staff.
  • Exceptional financial management skills, including budgeting, forecasting, and cost control.
  • Excellent communication and interpersonal skills, with a focus on guest satisfaction and relationship building.
  • Able to thrive under pressure and manage multiple priorities in a fast-paced environment.
  • Familiarity with hotel management software and systems.
Benefits:
  • Competitive salary along with performance-based bonuses.
  • Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • An opportunity to lead and shape the future of a brand-new hotel.


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