Hotel Operations Supervisor
2 weeks ago
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Job Overview
Naman Hotels, a prominent owner and developer of hospitality properties across the Carolinas, is in search of an Operations Manager. With a portfolio of 20 hotels and plans for further expansion, this role presents a remarkable opportunity for the right individual to contribute to our dynamic growth.
As the Operations Manager, you will play a pivotal role in supporting the General Manager in overseeing the hotel's overall operations. This position carries the responsibility for ensuring exceptional service and maintaining high-quality standards throughout the establishment.
Key Responsibilities:
- Oversee all departments with a particular emphasis on housekeeping and maintenance
- Assist the General Manager in fostering a Service Culture
- Inspire, mentor, and guide team members in alignment with Naman standards
- Participate in and/or lead all required training sessions and meetings
- Conduct daily inspections of guest rooms and public areas
- Guarantee that public spaces and guest accommodations meet Naman and brand standards for cleanliness and maintenance
- Perform additional tasks as assigned by management
- Exhibit strong organizational and computer skills
- Demonstrate a proactive and engaging demeanor
- Availability for weekends and holidays is essential
- Implement strategies established by the brand and corporate teams
- Facilitate communication between the corporate office and team members, providing tools for development and empowerment.
- 401(k) plan
- 401(k) matching
- Dental coverage
- Employee discounts
- Health insurance
- Life insurance
- Paid time off
- Relocation support
- Vision coverage
Position
Operations Manager
Location
Hilton Garden Inn Charlotte Airport
About the Organization
This position is currently accepting applications.
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