Hotel Operations Supervisor

2 weeks ago


Charlotte, North Carolina, United States Naman Hotels Full time
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Overview

Naman Hotels, a prominent owner and developer of hospitality properties across the Carolinas, is in search of an Operations Manager. With a portfolio of 20 hotels and plans for further expansion, this role presents a remarkable opportunity for the right individual to contribute to our dynamic growth.

As the Operations Manager, you will play a pivotal role in supporting the General Manager in overseeing the hotel's overall operations. This position carries the responsibility for ensuring exceptional service and maintaining high-quality standards throughout the establishment.

Key Responsibilities:
  • Oversee all departments with a particular emphasis on housekeeping and maintenance
  • Assist the General Manager in fostering a Service Culture
  • Inspire, mentor, and guide team members in alignment with Naman standards
  • Participate in and/or lead all required training sessions and meetings
  • Conduct daily inspections of guest rooms and public areas
  • Guarantee that public spaces and guest accommodations meet Naman and brand standards for cleanliness and maintenance
  • Perform additional tasks as assigned by management
  • Exhibit strong organizational and computer skills
  • Demonstrate a proactive and engaging demeanor
  • Availability for weekends and holidays is essential
  • Implement strategies established by the brand and corporate teams
  • Facilitate communication between the corporate office and team members, providing tools for development and empowerment.
Benefits:
  • 401(k) plan
  • 401(k) matching
  • Dental coverage
  • Employee discounts
  • Health insurance
  • Life insurance
  • Paid time off
  • Relocation support
  • Vision coverage
Position Requirements

Position
Operations Manager

Location
Hilton Garden Inn Charlotte Airport

About the Organization

This position is currently accepting applications.

  • Charlotte, North Carolina, United States OTO Development Full time

    Compensation: Nationally: $25.20/hour*Rate depends upon state/market*About OTO Development: OTO Development is a leading hotel management firm, recognized for its rapid growth and excellence in the hospitality sector. We are committed to developing, owning, and managing award-winning select-service hotels across the United States in partnership with renowned...


  • Charlotte, North Carolina, United States Midas Hospitality Full time

    Housekeeping Supervisor Job SummaryMidas Hospitality is seeking a Housekeeping Supervisor to oversee the housekeeping staff and department at our Element hotel in Charlotte, NC. As a key member of our hotel team, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.Key Responsibilities:Supervise and inspect...


  • Charlotte, North Carolina, United States Kimpton Hotel Full time

    About UsWe're a boutique hotel company that believes in creating a culture that reflects the diversity of our guests. We're committed to making a difference in the lives of our employees, guests, and communities.Our CultureWe're a team of like-minded individuals who share a passion for creativity, self-leadership, and making a positive impact. We celebrate...


  • Charlotte, North Carolina, United States Omni Hotels Full time

    Position Overview:The Housekeeping Operations Supervisor plays a crucial role in maintaining the cleanliness and overall presentation of guest accommodations and common areas to uphold the prestigious standards of Omni Hotels. Key Responsibilities:1. Conduct thorough inspections of guest rooms and public spaces to ensure compliance with the high standards...


  • Charlotte, North Carolina, United States Concord Hospitality Full time

    Executive Hotel Manager - WoodSpring Suites Charlotte Airport Extended Stay HotelConcord Hospitality, a leading hospitality company, is seeking an experienced hotel leader to manage the new WoodSpring Suites Charlotte Airport Extended Stay Hotel.The Ideal Candidate:Results-driven and detail-oriented with a proven track record of leading high-performing...


  • Charlotte, North Carolina, United States Drury Hotels Full time

    About the Role:As a key member of the Drury Hotels Hotel Operations Leadership team, you will play a vital role in supporting our vision, core values, and goals by taking exceptional care of our team members who take exceptional care of our guests.Key Responsibilities:Assist and support hotel properties and staff in assigned regions in a variety of...


  • Charlotte, North Carolina, United States Hilton Charlotte University Place Full time

    The Hilton Charlotte University Place is seeking a dedicated Front Office Operations Supervisor to join our esteemed team. In this pivotal role, you will collaborate closely with the Assistant General Manager to oversee the Front Desk personnel, ensuring optimal operational efficiency within the Front Office. This position requires adept management and...

  • Pool Supervisor

    2 months ago


    Charlotte, North Carolina, United States The Ballantyne, a Luxury Collection Hotel Full time

    Job DescriptionJob SummaryUnder the direction of the Director of Outlets, the Pool Supervisor oversees the daily operations of the Pool during shift to achieve guest satisfaction, quality service, and compliance with company and franchise standards while meeting or exceeding financial goals.Job DutiesSupervises, trains, and coaches pool Bartender and...


  • Charlotte, North Carolina, United States Aimbridge Hospitality Full time

    Job SummaryThe House Attendant is responsible for maintaining the cleanliness and appearance of the public areas of the hotel. This includes cleaning and maintaining floors, carpets, and furniture, as well as ensuring the public restrooms are clean and well-maintained.ResponsibilitiesComply with hotel standards and regulations to ensure safe and efficient...

  • Night Auditor

    2 days ago


    Charlotte, North Carolina, United States Aimbridge Hospitality Full time

    Job SummaryThe Night Auditor is a critical role in the hotel's operations, responsible for ensuring the accuracy and integrity of financial transactions, guest records, and hotel systems. This position requires a high level of attention to detail, organizational skills, and the ability to work independently with minimal supervision.Key...


  • Charlotte, North Carolina, United States MCR Hotels Full time

    Job SummaryThe Hotel Maintenance Specialist at MCR Hotels is responsible for ensuring the smooth operation of hotel facilities and equipment. This role requires a high level of technical expertise and attention to detail.Key ResponsibilitiesParticipate in the preventative maintenance program to identify and address potential issues before they become major...


  • Charlotte, North Carolina, United States Hilton Charlotte University Place Full time

    Exciting opportunity to join the Hilton Charlotte University Place as our Director of Front Office Operations. We are looking for a Director, Front Office to lead our hotel front office operations. You will act as the 'face' of our company and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including calls,...


  • Charlotte, North Carolina, United States Lexima Full time

    Job SummaryWe are seeking an experienced and skilled Assistant General Manager to join our team at Lexima. As a key member of our hotel management team, you will be responsible for overseeing all aspects of hotel operations, including sales and revenue, budgeting, and personnel management.Key ResponsibilitiesHotel Operations: Oversee the day-to-day...


  • Charlotte, North Carolina, United States Naman Hotels Full time

    About the RoleNaman Hotels, a leading hospitality company, is seeking an experienced Assistant General Manager to join our team. As a key member of our operations team, you will play a crucial role in ensuring the success of our hotel.Key ResponsibilitiesService Culture Development: Assist the General Manager in creating a service culture that exceeds guest...

  • Culinary Supervisor

    2 weeks ago


    Charlotte, North Carolina, United States Kimpton Hotel Full time

    Why We ExistAt Kimpton Hotel, we believe that genuine, heartfelt connections enhance the lives of everyone involved. Our founder, Bill Kimpton, challenged the norms of impersonal hospitality, creating a unique environment where meaningful interactions thrive. Our mission remains clear: to enrich the lives of our team members, guests, and communities through...


  • Charlotte, North Carolina, United States Hilton Charlotte Uptown Full time

    Are you a seasoned professional in the hospitality industry? Join our outstanding team at Hilton Charlotte Uptown and make a significant contribution. The Front Office Operations Supervisor will ensure a warm reception for guests, provide support and mentorship to our Front Office staff, oversee all relevant Front Office activities, and guarantee that guest...


  • Charlotte, North Carolina, United States Holiday Inn Charlotte University Place Full time

    The Holiday Inn Charlotte University Place is seeking a dedicated Food & Beverage Supervisor.This role involves supporting the Food & Beverage Manager in overseeing all functions related to the Food and Beverage division. The primary goal is to ensure guest satisfaction while effectively leading and inspiring the team to surpass customer expectations and...

  • Hotel Night Auditor

    2 months ago


    Charlotte, North Carolina, United States Motel6 - Sunset Rd Full time

    NIGHT AUDITORNight Auditor serves as the primary liaison to guests during the night shift and are responsible for performing close of day scenarios for the hotel while complying with brand standards and company policies. Must be able to work independently and with little supervision. The following reflects the essential job duties but does not restrict tasks...


  • Charlotte, North Carolina, United States Perkins Management Services Company Full time

    Position OverviewPerkins Management Services Company is a dynamic food service organization seeking to enhance its operations and culinary team. We are in search of a dedicated professional to take on the role of **Food Service Operations Manager** at a local client site.The **Food Service Operations Manager** will oversee the front-of-house operations,...


  • Charlotte, North Carolina, United States Kimpton Hotel Full time

    About the RoleWe're seeking a highly skilled and experienced Housekeeping Manager to join our team at Kimpton Tryon Park Hotel. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and quality in our guest rooms and public areas.Key ResponsibilitiesSupervise and coordinate the activities of...