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Hotel Safety and Security Professional

2 months ago

Charlotte, North Carolina, United States Stanford Hotel Group Full time

About the Role:

The Stanford Hotel Group is seeking a highly skilled and detail-oriented Security Officer to join our team at the Hilton Charlotte Uptown. As a Security Officer, you will play a critical role in ensuring the safety and security of our guests, team members, and property.

Key Responsibilities:

  • Patrol the hotel premises to prevent and detect any security breaches or incidents
  • Assist guests with safety-related issues, such as lost or found items, and provide general assistance as needed
  • Monitor and respond to emergency situations, including fire alarms and other safety incidents
  • Coordinate with hotel staff to ensure a smooth and secure guest experience
  • Respond to guest inquiries and resolve any issues in a professional and courteous manner

Requirements:

  • High school diploma or equivalent required; prior customer service experience preferred
  • Ability to work a variety of shifts, including days, nights, and weekends
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic computer skills and ability to complete shift reports

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Discounted hotel stays at Hilton properties worldwide

Why Join Our Team:

The Stanford Hotel Group is committed to providing a safe and secure environment for our guests and team members. As a Security Officer, you will have the opportunity to make a positive impact on our community and contribute to the success of our hotel.