General Manager
7 days ago
About Lexima
Lexima is an exciting new addition to the hospitality industry, offering a modern and fun experience. We are seeking an experienced and dynamic Hotel Operations Manager to lead our pre-opening efforts and oversee the successful launch and ongoing operations of our new 208 room property.
Responsibilities:
- Pre-Opening Activities: Lead the pre-opening process, including coordinating with contractors, vendors, and suppliers to ensure the hotel is ready for opening day.
- Team Management: Recruit, hire, and train a high-performing team, fostering a positive work environment and a strong service culture.
- Operational Procedures: Develop and implement operational procedures, standards, and policies to ensure a seamless guest experience.
- Hotel Operations: Oversee the hotel's daily operations, including front office, housekeeping, food and beverage, and maintenance departments.
- Financial Management: Manage budgets, financial performance, and cost control measures to ensure profitability.
- Sales and Marketing: Drive sales and marketing efforts to maximize occupancy, average daily rate (ADR), and revenue per available room (RevPAR).
- Compliance: Ensure compliance with all health, safety, and legal regulations.
- Guest Relations: Cultivate relationships with guests, local businesses, and the community to enhance the hotel's reputation.
- Performance Analysis: Analyze guest feedback and reviews to continually improve service and address any issues promptly.
- Reporting: Report regularly to management on the hotel's performance, challenges, and opportunities.
Qualifications:
- Education: Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Experience: Minimum of 5-7 years of hotel management experience, with at least 3 years in a General Manager role.
- Pre-Opening Experience: Proven experience in successfully opening and managing a hotel property.
- Leadership Skills: Strong leadership and team management skills, with the ability to inspire and motivate staff.
- Financial Acumen: Exceptional financial acumen, with experience managing budgets, forecasting, and cost control.
- Communication Skills: Excellent communication and interpersonal skills, with a focus on guest satisfaction and relationship building.
- Adaptability: Ability to work under pressure and manage multiple priorities in a fast-paced environment.
- Technical Skills: Knowledge of hotel management software and systems.
Benefits:
- Competitive Salary: Competitive salary and performance-based bonuses.
- Comprehensive Benefits: Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Leadership Opportunity: The chance to lead and shape the future of a brand-new hotel.
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