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Account Representative

2 months ago

Columbus, Ohio, United States Total Quality Logistics Full time

About the Role:

As a key member of our Sales Team at Total Quality Logistics, you will play a vital role in driving revenue growth and supporting our established Sales Team. You will embark on an accelerated training program to gain industry knowledge and immerse yourself in our company culture. Upon completion, you will become a dedicated Account Representative, focused on identifying and expanding new and existing business opportunities by presenting our customers with our innovative transportation services 24/7/365.

What's in it for You:

  • $40,000 base salary with uncapped commission opportunities
  • Paid relocation to our headquarters in Cincinnati, OH (optional)
  • Comprehensive health, dental, and vision coverage, including a plan with no out-of-pocket costs, plus a 401(k) plan with company match
  • Paid training and structured mentoring program
  • Career advancement opportunities, with 75% of our sales managers promoted from within
  • We're a winning team - voted a Fortune 100 Best Companies To Work For and Forbes' America's Best Employers

Key Responsibilities:

  • Build and maintain strong relationships with the sales team and customers
  • Manage daily shipment activities, resolving issues to ensure timely pickup and delivery
  • Collaborate with the sales team to provide and negotiate competitive pricing and rates
  • Input, update, and manage shipment information in our state-of-the-art systems
  • Work with the support team to guarantee each shipment is serviced properly
  • Assist with billing and accounting responsibilities as needed
  • Become a subject matter expert for our new transportation services

Requirements:

  • College degree preferred, but we have successful account representatives without one
  • The determination to work harder than anyone you know
  • Excellent communication skills
  • Strong problem-solving skills, with a willingness to address conflicts
  • Ability to work with the latest technologies
  • An obsession with delivering exceptional customer service