Claims Account Representative

13 hours ago


Columbus, Ohio, United States Ohio Department of Developmental Disabilities Full time
Job Summary

We are seeking a skilled Claims Account Representative to join our team at the Ohio Department of Developmental Disabilities. As a Claims Account Representative, you will be responsible for providing exceptional customer service and resolving claims in a timely and efficient manner.

Key Responsibilities
  • Respond to customer inquiries and resolve claims in a professional and courteous manner
  • Review and process claims in accordance with departmental policies and procedures
  • Communicate with customers and internal stakeholders to ensure timely and accurate resolution of claims
  • Maintain accurate and up-to-date records of claims and customer interactions
Requirements
  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Basic computer skills and proficiency in Microsoft Office
Working Conditions

This is a full-time position with a regular schedule of Monday through Friday, 8:00am-5:00pm. The ideal candidate will be able to work independently and as part of a team to achieve departmental goals and objectives.



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