Customer Service Agent for Insurance

6 days ago


Keego Harbor, Michigan, United States Complete Insurance Services, Inc. Full time

Job Summary:

Complete Insurance Services, Inc. is seeking a highly motivated and customer-focused individual to join our team as a Personal Lines Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Handle customer inquiries and concerns in a professional and timely manner
  • Provide accurate and helpful information about our insurance products and services
  • Assist with policy sales and renewals
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date on industry developments and regulatory changes

Requirements:

  • High school diploma or equivalent required; insurance license preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic knowledge of insurance products and services
  • AMS 360 software experience a plus

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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