Customer Service Representative
2 days ago
About Randstad North America, Inc.
We are a leading provider of staffing and recruitment services, dedicated to helping businesses like yours succeed. Our team of experts is passionate about delivering exceptional customer experiences and driving business growth.
Job Summary
We are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a key member of our contact center, you will be responsible for providing top-notch service to our clients, resolving issues efficiently, and exceeding customer satisfaction targets.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and helpful information to customers, ensuring a positive experience
- Work collaboratively with internal teams to resolve complex customer issues
- Meet or exceed customer satisfaction targets and quality metrics
Requirements
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Basic computer skills and familiarity with customer relationship management (CRM) software
What We Offer
As a Call Center Representative at Randstad North America, Inc., you will have the opportunity to work with a dynamic team, develop your customer service skills, and contribute to the success of our business. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
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