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Personal Lines Insurance Agent

2 months ago

Keego Harbor, Michigan, United States Complete Insurance Services, Inc. Full time

We are seeking a highly motivated and customer-focused individual to join our team at Complete Insurance Services, Inc. as a Personal Lines Customer Support Representative.

This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a strong interest in the insurance industry.

As a Personal Lines Customer Support Representative, you will be responsible for handling customer inquiries, resolving issues, and providing personalized support to our clients.

Key Responsibilities:

• Handle customer calls, emails, and other inquiries in a professional and courteous manner

• Resolve customer complaints and issues in a timely and effective manner

• Provide personalized support to customers, including answering questions and addressing concerns

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Stay up-to-date on insurance products and services to provide accurate and informed support to customers

Requirements:

• High school diploma or equivalent required; insurance license preferred

• Excellent communication and customer service skills

• Ability to work in a fast-paced environment and prioritize multiple tasks

• Strong problem-solving and analytical skills

• Ability to work independently and as part of a team

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.