Employee Engagement Champion

2 weeks ago


El Paso, Texas, United States TransPerfect Full time

About the Role:

The Employee Engagement Champion is a key member of our team at TransPerfect, responsible for fostering a positive work culture and promoting employee engagement in our call center environment.

Key Responsibilities:

  • Create and execute employee incentive and recognition programs to boost morale and motivation.
  • Work closely with Site Leaders to develop and implement initiatives that drive employee engagement and collaboration.
  • Brainstorm and share ideas to improve employee experience and satisfaction.
  • Meet regularly with Senior Leadership to discuss site-wide initiatives and share best practices.
  • Serve as the primary point of contact for Marketing and Communications, organizing company events, fundraising, and social media initiatives.
  • Develop and implement social media strategies to support employee engagement and external campaigns.
  • Organize annual events, such as picnics, Halloween celebrations, and holiday parties.
  • Develop and maintain employee recognition programs, including anniversary and birthday recognition.
  • Plan and execute quarterly events to celebrate top performers and core values winners.
  • Photograph events and share photos with employees.
  • Develop and distribute a monthly event calendar.

Requirements:

  • Demonstrate TransPerfect's core values in daily work.
  • Excellent communication and customer service skills.
  • Strong organizational and project management skills.
  • Ability to work independently and as part of a team.
  • Flexibility and availability to work extended hours.

Preferred Qualifications:

  • Experience in a call center environment.
  • Advanced understanding of social media platforms and tools.
  • Proficiency in MS Office products.


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