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Employee Engagement Champion
2 months ago
About the Role:
The Employee Engagement Champion will play a vital role in fostering a positive work culture and promoting employee engagement within our call center environment. This individual will be responsible for organizing employee activities, events, recognition, and incentives to drive collaboration and inspire a sense of community among team members.
Key Responsibilities:
- Create and execute employee incentive and recognition programs to boost morale and motivation.
- Work closely with Site Leaders to develop and implement initiatives that promote a positive work environment.
- Brainstorm and share ideas on how to improve employee engagement and morale, and collaborate with the team to bring these ideas to life.
- Meet regularly with Senior Leadership to discuss site-wide initiatives and share best practices.
- Serve as the primary point of contact for Marketing and Communications, coordinating company events, fundraising, and social media initiatives.
- Develop and implement social media strategies to support employee engagement and external campaigns.
- Organize annual events, such as picnics, holiday celebrations, and recognition programs.
- Work in partnership with Human Resources to develop and execute employee recognition programs, including anniversary and birthday recognition.
- Plan and execute quarterly events to celebrate top performers, perfect attendance, and core values winners.
- Create and distribute a monthly event calendar to keep employees informed about upcoming activities.
- Other duties as assigned.
Requirements:
- Demonstrate a strong understanding of TransPerfect's core values and consistently embody them in your work.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders.
- Strong organizational skills, with a sense of urgency and attention to detail.
- Effective project and time management skills, with the ability to prioritize tasks and meet deadlines.
- Friendly, professional demeanor and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Be flexible and available to work extended hours as needed.
Preferred Qualifications:
- Experience working in a call center environment, with a strong understanding of the challenges and opportunities that come with this type of role.
- Advanced understanding of social media platforms, including Facebook, Twitter, and Instagram.
- Proficiency in MS Office products, including Word, PowerPoint, and Excel.
