Customer Service Project Coordinator
2 weeks ago
Letronics is seeking a meticulous project coordinator to oversee various internal initiatives. This full-time position emphasizes managing our Amazon marketplace, product evaluations, and customer support operations.
Key Responsibilities:- Perform assessments on returned merchandise using a systematic review method
- Efficiently handle customer service inquiries and requests
- Produce weekly sales analytics and maintain product listings on Amazon
- Guarantee quality shipping practices and reduce chargeback occurrences
- Regularly liaise with internal departments and Amazon suppliers
- Keep abreast of Amazon market trends, competitive dynamics, and new functionalities
- At least 2 years of experience in an office or warehouse setting
- Bachelor's Degree or equivalent professional experience
- Advanced skills in Excel, including VLOOKUP, pivot tables, and basic formulas
- Excellent verbal and written communication abilities
- Self-driven and results-oriented
- Capability to manage multiple tasks and adhere to deadlines
- Paid time off and holidays
Letronics, Inc. is a distinguished developer and distributor of consumer products, known for delivering quality and innovative solutions. Our mission is to create products that genuinely benefit our customers. We are recognized for our commitment to innovation, operational excellence, and a talented workforce.
Our products are available through major retailers. With a portfolio that includes various well-known brands, we continue to introduce new and exciting products to the market. In addition to our consumer offerings, we provide B2B services encompassing marketing, product development, and sourcing. Visit our website to explore our latest offerings.
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