Front Office Supervisor

4 days ago


Auburn Hills, Michigan, United States Hampton Inn Full time
About the Role:

We are seeking a highly skilled Hotel Operations Manager to join our team at Great Lakes Hospitality Group. As a key member of our leadership team, you will be responsible for driving revenue growth, improving guest satisfaction, and enhancing overall hotel performance.

Key Responsibilities:

  • Develop Financial Plans: Create and implement short-term and long-term financial and operational plans.
  • Manage Reservations: Maintain highest possible room occupancy and average daily rate through suggestive selling.
  • Ensure Guest Security: Maintain procedures for credit control and handling of financial transactions.

Requirements:

  • Degree in Hospitality or related field.
  • Minimum 1 year experience in night audit, 2 years in front desk operations, and 1 year in direct sales or retail trade.

Estimated Salary: $65,000 - $85,000 per annum, based on experience.



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