Front Office Coordinator

18 hours ago


Bloomfield Hills, Michigan, United States Crescent Services Full time

Crescent Services is seeking a skilled and experienced Front Desk Agent to join our team as a Hotel Operations Specialist.

This role offers a salary of $48,000 - $65,000 per annum, plus benefits and opportunities for professional growth.

Job Summary:

The successful candidate will be responsible for ensuring the smooth operation of the front desk, including managing guest requests, processing transactions, and maintaining accurate records.

Key Responsibilities:

  • Provide exceptional customer service to all guests
  • Process guest arrivals, departures, and room assignments
  • Manage guest requests, including wake-up calls, extra towels, and other amenities
  • Maintain accurate records of guest interactions and transactions

Required Skills and Qualifications:

  • Front Office experience in the hotel industry
  • Excellent communication and interpersonal skills
  • Ability to work accurately and efficiently in a fast-paced environment
  • Knowledge of hotel operations and policies

Benefits:

  • A competitive salary package
  • Ongoing training and development opportunities
  • A supportive and dynamic work environment


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