Hotel Guest Services Agent
1 day ago
We're located just outside Seattle and Tacoma, near the Muckleshoot Casino, Wild Waves Theme & Water Park, and Tacoma's commercial district. Downtown Seattle and Seattle-Tacoma International Airport are within driving distance.
We offer:
- Free Daily Breakfast
- Heated Indoor Pool
- Fitness Center Access
We're looking for a skilled Hotel Guest Services Agent to provide top-notch support to our guests. As part of our team, you'll welcome guests, manage their information, and ensure a seamless stay.
Responsibilities:- Respond to guest inquiries, resolve issues, and ensure a positive experience.
- Maintain accurate records of guest account information.
- Collaborate with housekeeping to prepare guest rooms.
- Distribute keys and room assignments, and record credit card information.
- Excellent communication, problem-solving, and organizational skills.
- Working knowledge of Microsoft Office and reservation management systems.
- Comfortable working in a fast-paced environment and handling multiple tasks.
- At least one year of hospitality experience as a front desk agent or similar role preferred.
- High school diploma, GED, or equivalent.
Join our team and enjoy a competitive salary of $18-$19 hourly, plus benefits.
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