Hotel Guest Services Agent

1 day ago


Auburn Hills, Michigan, United States La Quinta Inn & Suites Wyndham Auburn Full time
About Us
We're located just outside Seattle and Tacoma, near the Muckleshoot Casino, Wild Waves Theme & Water Park, and Tacoma's commercial district. Downtown Seattle and Seattle-Tacoma International Airport are within driving distance.

We offer:

  • Free Daily Breakfast
  • Heated Indoor Pool
  • Fitness Center Access
Job Description

We're looking for a skilled Hotel Guest Services Agent to provide top-notch support to our guests. As part of our team, you'll welcome guests, manage their information, and ensure a seamless stay.

Responsibilities:
  • Respond to guest inquiries, resolve issues, and ensure a positive experience.
  • Maintain accurate records of guest account information.
  • Collaborate with housekeeping to prepare guest rooms.
  • Distribute keys and room assignments, and record credit card information.
Requirements:
  • Excellent communication, problem-solving, and organizational skills.
  • Working knowledge of Microsoft Office and reservation management systems.
  • Comfortable working in a fast-paced environment and handling multiple tasks.
  • At least one year of hospitality experience as a front desk agent or similar role preferred.
  • High school diploma, GED, or equivalent.

Join our team and enjoy a competitive salary of $18-$19 hourly, plus benefits.



  • Auburn Hills, Michigan, United States Candlewood Suites Auburn Hills Full time

    About UsCandlewood Suites Auburn Hills has been a leader in the hospitality industry since 1919. We are committed to delivering exceptional guest experiences and providing a safe and welcoming environment for our guests and staff.Job SummaryWe are seeking a Night Guest Services Agent to join our team. The ideal candidate will have prior experience in...

  • Hotel Receptionist

    3 days ago


    Auburn Hills, Michigan, United States Hyatt Place Detroit Auburn Hills Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hyatt Place Detroit/Auburn Hills.The successful candidate will possess excellent communication and problem-solving skills, be able to work effectively in a fast-paced environment, and provide exceptional service to our guests.Responsibilities:Register...


  • Bloomfield Hills, Michigan, United States Crescent Services Full time

    We are seeking a highly skilled and experienced Front Desk Agent to join our team as a Customer Service Liaison at Crescent Services.This role offers a salary of $52,000 - $70,000 per annum, plus benefits and opportunities for professional growth.Job Description:The successful candidate will be responsible for providing exceptional levels of service to our...


  • Auburn Hills, Michigan, United States La Quinta Inn & Suites Wyndham Auburn Full time

    Hotel Front Desk Auditor Job DescriptionWe are seeking a detail-oriented and customer-focused Hotel Front Desk Auditor to join our team at La Quinta by Wyndham Auburn. As a Hotel Front Desk Auditor, you will be responsible for providing exceptional service to our guests, processing reservations and check-ins, and reconciling all credit card transactions and...


  • Auburn Hills, Michigan, United States Hyatt Place Detroit Auburn Hills Full time

    Hotel Front Desk Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Front Desk Customer Service Representative to join our team at the Hyatt Place Detroit/Auburn Hills. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and...


  • Auburn Hills, Michigan, United States Hampton Inn Full time

    Job Description:As a Hotel Operations Manager with Great Lakes Hospitality Group, you will be responsible for maintaining high standards of guest service quality and contributing to the profitability of our hotel departments. Your role will involve supervising Front Desk staff, managing the reservation function, and developing short-term and long-term...


  • Auburn Hills, Michigan, United States Hampton Inn Full time

    About This Role:We are seeking an experienced Customer Service Representative to join our front desk team at Hampton Inn. This individual will be responsible for delivering exceptional guest experiences and ensuring seamless operations at the hotel.Key Responsibilities:Provide personalized service to guests, addressing their needs and concerns...


  • Auburn Hills, Michigan, United States Holiday Inn Express, Auburn Hills, MI Full time

    Job Summary: We are seeking a highly skilled Maintenance Technician to join our team at Holiday Inn Express in Auburn Hills, MI.Estimated Salary: $52,000 - $72,000 per yearThe ideal candidate will have experience in performing maintenance tasks, including plumbing, electrical wiring, and HVAC functions. They will also be responsible for maintaining the...


  • Bloomfield Hills, Michigan, United States Crescent Services Full time

    At Crescent Services, we offer a competitive salary of $45,000 - $60,000 per annum for the position of Customer Service Liaison.Job Description:We are seeking an experienced Front Desk Agent to join our team at Crescent Services. As a Customer Service Liaison, you will be responsible for providing exceptional levels of service to our guests during their stay...


  • Auburn Hills, Michigan, United States Holiday Inn Express, Auburn Hills, MI Full time

    Job Title: Customer Service AmbassadorAbout the Role:We are seeking a highly skilled and courteous Front Desk Agent to join our team at Holiday Inn Express, Auburn Hills, MI. As a Customer Service Ambassador, you will be responsible for delivering exceptional guest experiences by providing personalized service, resolving issues efficiently, and maintaining a...


  • Auburn Hills, Michigan, United States Candlewood Suites Auburn Hills Full time

    About the JobCandlewood Suites Auburn Hills is seeking a Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and promoting hotel services and facilities.ResponsibilitiesGreet guests, complete registration...


  • Bloomfield Hills, Michigan, United States Crescent Services Full time

    Crescent Services is seeking a skilled and experienced Front Desk Agent to join our team as a Hotel Operations Specialist.This role offers a salary of $48,000 - $65,000 per annum, plus benefits and opportunities for professional growth.Job Summary:The successful candidate will be responsible for ensuring the smooth operation of the front desk, including...


  • Auburn Hills, Michigan, United States La Quinta Inn & Suites Wyndham Auburn Full time

    We are seeking a highly skilled Night Auditor to join our team at La Quinta Inn & Suites Wyndham Auburn. As a key member of our hospitality staff, you will be responsible for ensuring the smooth operation of our front desk and administrative tasks during overnight hours.Job ResponsibilitiesComplete additional bookkeeping, administrative, and accounting...


  • Auburn Hills, Michigan, United States Holiday Inn Express, Auburn Hills, MI Full time

    Job OverviewWe are seeking a dedicated and detail-oriented Housekeeping Specialist to join our team at Holiday Inn Express in Auburn Hills, MI. As a key member of our housekeeping staff, you will be responsible for maintaining the highest standards of cleanliness and comfort for our guests.Key Responsibilities:Maintain the cleanliness and organization of all...


  • Auburn Hills, Michigan, United States Candlewood Suites Auburn Hills Full time

    Job OverviewCandlewood Suites Auburn Hills is seeking a highly skilled and dedicated Front Desk Service Representative to join our team. This role will be responsible for providing exceptional guest experiences, ensuring seamless check-in and check-out processes, and promoting hotel services and facilities.


  • Auburn Hills, Michigan, United States Hampton Inn - Auburn Hills North Full time

    About the RoleThe Room Service Provider will be responsible for ensuring that all hotel spaces are clean, organized, and well-maintained. This includes cleaning guest rooms, common areas, and other spaces.ResponsibilitiesPerform deep cleaning tasks in guest rooms, including dusting, polishing, and sanitizing surfaces.Restock supplies in guest rooms, such as...


  • Bloomfield Hills, Michigan, United States Crescent Services Full time

    About Crescent ServicesWe are a leading provider of exceptional hospitality services, dedicated to delivering unforgettable experiences for our guests. As a Front Desk Agent, you will play a vital role in ensuring the seamless delivery of our services.


  • Auburn Hills, Michigan, United States Great Lakes Hospitality Group Full time

    Job OverviewWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at the Hampton Inn. In this role, you will be responsible for ensuring all revenue is accurately posted and balanced on a daily basis.Key Responsibilities:Perform daily audit procedures as set forth by the hotel and company.Verify wake-up call requests and...


  • Auburn Hills, Michigan, United States Rustman Agency Full time

    We are seeking dynamic individuals to join our insurance team. As a Financial Services Advisor, you will be responsible for providing life insurance information and quotes to clients who have already expressed interest in purchasing a policy.The estimated salary for this role is $3,000-$7,000 per month, depending on your level of success and the number of...

  • Insurance Agent

    4 days ago


    Bloomfield Hills, Michigan, United States Kimberly Morris - State Farm Agent Full time

    Company OverviewWe are a dynamic team at Kimberly Morris - State Farm Agent, dedicated to providing exceptional customer experiences and promoting State Farm's premier insurance and financial service products. As an Insurance Agent with our team, you will have the opportunity to become an integral part of a trusted brand and make a positive impact on our...