Front Desk Receptionist

24 hours ago


Auburn Hills, Michigan, United States Great Lakes Hospitality Group Full time
Job Overview

We are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at the Hampton Inn. In this role, you will be responsible for ensuring all revenue is accurately posted and balanced on a daily basis.

Key Responsibilities:
  • Perform daily audit procedures as set forth by the hotel and company.
  • Verify wake-up call requests and ensure they are properly handled.
  • Balance cash receipts and work performed during the audit shift, making deposits as necessary.
  • Prepare the front office for the 'A' shift and reset day's business.
  • Act as a Guest Service representative and manager on duty during nighttime hours.
  • Operate the PBX system during the audit shift.
  • Attend and participate in all front office meetings.
  • Participate in training and cross-training programs.
Requirements:
  • Mastery of math concepts and ability to apply them in financial situations.
  • Accurate and efficient math problem-solving skills.
  • Proficiency in using computers and related equipment.
  • Clear communication and reporting skills.
Compensation

The estimated salary for this position is $45,000 - $55,000 per year, depending on experience and qualifications.



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