Project Coordination Specialist

2 weeks ago

Trenton, New Jersey, United States Amplity Health Full time

Amplity Health is a leading partner for global healthcare organizations, dedicated to pushing the limits of medical and commercial strategies to expedite the approval and launch of innovative therapies that enhance patient outcomes.

Position Overview:

The Project Management Associate (PMA) plays a crucial role in supporting the Project Management team to fulfill contractual commitments and uphold Amplity's standards for designated client initiatives. This position requires adept management of competing priorities and diverse client demands, utilizing effective prioritization and escalation when necessary. The ideal candidate will excel in gathering information, developing and maintaining essential project documentation, assisting Project Managers with various tasks, and managing project management data entry functions within Workday. A successful PMA will navigate a dynamic, fast-paced environment while ensuring that both client expectations and Amplity's quality standards are consistently met.

Key Responsibilities:

  • Act as a liaison among Project Managers, vendors, and internal teams to facilitate the delivery of contractual obligations and Amplity standards.
  • Coordinate various project-related activities, including but not limited to: managing data requirements within Workday, enhancing tools and templates for project management, facilitating information exchange among workstreams, and managing documentation processes.
  • Distribute communications to internal teams, field personnel, and clients.
  • Assist Project Managers with troubleshooting and escalating issues that may impact contract delivery.
  • Support Project Managers with additional project-related tasks as required.
  • Undertake special projects as assigned by the head of the Project Management department.

Key Collaborations:

  • Report to the Amplity VP within the Program and Project Management organizational structure.
  • Collaborate closely with Amplity Project Managers and other internal teams, including business line leadership, technology, finance, and compliance.
  • May interact directly with clients and vendors to support client projects.

Qualifications:

Required:

  • Bachelor's Degree from an accredited institution or equivalent professional experience.
  • Minimum of 2 years' experience in a customer service role, supporting external clients.
  • Proven track record of delivering exceptional customer support.
  • Strong verbal, written, and interpersonal communication skills.
  • High attention to detail and accuracy.
  • Demonstrated project management capabilities.
  • Effective decision-making skills.
  • Proficient in MS Office Suite.
  • Ability to manage multiple tasks and prioritize effectively.
  • Strong executive decision-making abilities.

Preferred:

  • Experience in the pharmaceutical or contract service organization sectors.
  • Familiarity with Workday, MS Teams, Zoom, and Webex.

Skills and Competencies:

  • Excellent organizational and planning skills.
  • Ability to thrive in a matrixed environment.
  • Strong interpersonal skills, capable of engaging with individuals at all organizational levels.
  • Flexibility and adaptability to changing circumstances.
  • Initiative and commitment to successfully complete projects.
  • Problem-solving capabilities.
  • Strong ethical standards and decision-making skills.
  • Self-motivated and disciplined work ethic.
  • Ability to work independently as well as collaboratively within a team.

Performance Competencies:

  • Self-Starter
  • Decision Quality
  • Navigating Ambiguity
  • Creativity
  • Planning & Organization
  • Results Orientation
  • Interpersonal Savvy
  • Customer Focus

About Amplity Health:

With a 40-year history of providing solutions for pharmaceutical and biotech companies, Amplity Health offers a diverse range of capabilities, including clinical and medical outsourced teams, capability development, medical communications, and strategic consulting. Our unique Insights database provides clients with unparalleled visibility into patient-provider interactions and treatment rationales.

Our Culture:

Amplity Health is committed to fostering a culture of excellence, passion, innovation, integrity, and collaboration. We prioritize creating an inclusive environment where every team member feels valued and empowered to contribute their unique perspectives. Our commitment to diversity, equity, and inclusion is fundamental to our operations, ensuring that all individuals are respected and celebrated.

Amplity Health is an equal opportunity employer, dedicated to maintaining a safe and supportive workplace for all employees.

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