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Medical Front Desk Coordinator

4 weeks ago

Tulsa, Oklahoma, United States Redbud Physical Therapy Full time
Front Desk Medical Receptionist

We are seeking a highly organized and customer-focused Front Desk Medical Receptionist to join our team at Redbud Physical Therapy. As a key member of our front desk team, you will be responsible for providing exceptional patient service, managing appointments, and ensuring a smooth and efficient experience for our patients.

Responsibilities:

  • Warmly greet and welcome patients, checking them in and out for appointments according to company policy and procedures.
  • Pleasantly answer phones and direct patients and others to the appropriate area or person.
  • Accurately register patients and create patient accounts within our Electronic Medical Records system.
  • Schedule patient appointments for both new and existing patients, ensuring timely and efficient service.
  • Perform routine administrative duties, including preparing patient charts/documents, insurance verifications, authorizations, data entry, and collection of payments.
  • Demonstrate exceptional customer service and maintain HIPAA compliance.

Requirements:

  • High School Diploma/GED required.
  • MS Office and basic office support skills, including telephone, filing, and data entry.
  • Excellent telephone etiquette, pleasant personality, and exceptional customer service skills.
  • Verbal and written communication skills, with the ability to clearly communicate with others.

Benefits:

  • Employee-centric work culture from the top down.
  • Medical, dental, vision, STD, LTD insurances.
  • Generous PTO.
  • 401(k) Employer Matching.
  • Free life and STD insurances.
  • Financial assistance for catastrophic life events.
  • New Parent Perks.
  • And more.