Front Desk Ambassador
3 weeks ago
We are currently seeking a highly motivated and customer-focused individual to join our Front Office team as a Desk Clerk.
Key Responsibilities:
- Greet guests in a warm and professional manner, providing exceptional customer service and creating a welcoming atmosphere.
- Register guests efficiently and accurately, ensuring all necessary information is collected and processed.
- Assist guests with special requests and needs, ensuring their stay is comfortable and enjoyable.
- Handle guest complaints and issues in a professional and empathetic manner, providing solutions and resolving problems.
- Process guest accounts and payments, following accounting procedures and cash handling policies.
- Respond to all questions and requests from guests, visitors, and coworkers in a courteous and professional manner.
- Participate in safety and security training, maintaining knowledge of all safety procedures and protocols.
- Work closely with other front office and administration staff, providing strong teamwork and support.
- Communicate pertinent guest information to designated departments and personnel.
- Properly handle lost and found items.
- Report accidents, injuries, and maintenance issues to Management and Maintenance.
- Maintain confidentiality of all guests and hotel information.
Requirements:
- Ability to clearly and pleasantly communicate with guests, management, and coworkers, both in person and by telephone.
- Strong customer-relation skills with a total commitment to guest satisfaction.
- Ability to deal with guests when they are angry or upset.
- Professional appearance and mannerism.
- Knowledge of computer keyboard and printer operation, with ability to accurately and efficiently input information into computer systems.
- Previous cashier experience and basic accounting skills.
- Ability to work quickly and thoroughly when under pressure.
- Knowledge of hotel facilities and features.
- Ability to attend to more than one task at a time.
- Ability to maintain excellent attendance and punctuality.
- Knowledge of area and surrounding communities.
We offer a competitive salary and benefits package, as well as opportunities for growth and development in a dynamic and fast-paced environment.
The Ambassador Hotel Tulsa is an equal opportunity employer and welcomes applications from diverse candidates.
About the Ambassador Hotel Tulsa:
The Ambassador Hotel Tulsa is a luxury hotel located in downtown Tulsa, offering guests a boutique option not found anywhere else in town.
We are a member of Marriott International's Autograph Collection, and our team is dedicated to providing exceptional customer service and creating a memorable experience for our guests.
-
Front Office Ambassador
4 weeks ago
Tulsa, Oklahoma, United States Ambassador Hotel Tulsa Full timeFront Office AmbassadorThe Ambassador Hotel Tulsa is seeking a highly motivated and customer-focused Front Office Ambassador to join our guest service team. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from check-in to check-out.Key...
-
Front Desk Liaison
2 weeks ago
Tulsa, Oklahoma, United States Family & Children's Services Full timeJob Summary:Family & Children's Services is seeking a Front Desk Specialist to provide exceptional support services in telephone operations, general front desk operations, and client/public engagement.Key Responsibilities:Provide front desk support services in telephone operations and general front desk operationsEngage with clients and public in a...
-
Front Desk Supervisor II
4 weeks ago
Tulsa, Oklahoma, United States Family & Children's Services Full timeJob DescriptionFamily & Children's Services is seeking a highly skilled and experienced Front Desk Supervisor II to join our team. As a key member of our front desk operations, you will be responsible for providing direct supervision to front desk specialists, ensuring consistent workflows and processes, and maintaining a culture of excellence.Key...
-
Front Desk Supervisor II
1 month ago
Tulsa, Oklahoma, United States Family & Children's Services Full timeJob Title: Front Desk Supervisor IIFamily & Children's Services is seeking a highly skilled and experienced Front Desk Supervisor II to join our team. As a key member of our front desk operations, you will be responsible for providing direct supervision to front desk specialists, coordinating front desk staff and responsibilities, and ensuring consistent...
-
Front Desk Associate
1 month ago
Tulsa, Oklahoma, United States Planet Fitness Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Staff to join our team at Planet Fitness. As a Front Desk Staff, you will be responsible for creating a positive member experience by providing exceptional customer service and ensuring a clean and welcoming environment for our members, prospective members, and guests.Essential...
-
Front Desk Representative
4 weeks ago
Tulsa, Oklahoma, United States Highgate Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Highgate Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Provide attentive and courteous service to guests during...
-
Front Desk Operations Manager
4 weeks ago
Tulsa, Oklahoma, United States Osage Casino Full timeJob SummaryAs a key member of the Osage Casino team, the Front Desk Supervisor oversees the activities of the front desk, valet/transportation, and reservations for guests. This role requires strong leadership and communication skills to ensure seamless guest experiences.Key ResponsibilitiesSupervise front desk staff to ensure excellent guest service and...
-
Front Desk Associate Overnight
4 weeks ago
Tulsa, Oklahoma, United States Genesis Health Clubs Full timeThis is an overnight position at our Woodland Hills location in Tulsa. This shift is Monday - Thursday 9pm to 5am. As a Front Desk Associate Overnight, you will be responsible for the day-to-day operations of the Front Desk, including the processing of guest check-ins, member retention, and maintaining quality customer service.Duties and Responsibilities:...
-
Front Desk Associate
1 month ago
Tulsa, Oklahoma, United States Atrium Hospitality Full timeHotel Front Desk AgentAt Atrium Hospitality, we are looking for a highly motivated individual to join our Front Desk team. The ideal candidate will have excellent verbal and written communication skills and be able to communicate with an outgoing and engaging personality. This role plays an important part in our culture: Service:Provide exceptional customer...
-
Front Desk Representative
4 weeks ago
Tulsa, Oklahoma, United States MCR Hotels Full timeFront Desk Agent Job DescriptionThe Front Desk Agent at MCR Hotels is responsible for delivering exceptional guest experiences while managing the hotel's customer-facing administrative processes.Key Responsibilities:Provide attentive, courteous, and efficient service to all guests, maximizing room revenue and occupancy.Maintain proper operation of the...
-
Front Desk Associate
4 weeks ago
Tulsa, Oklahoma, United States Miller Swim School Full timeJob OverviewMiller Swim School is seeking a highly skilled and enthusiastic Front Desk Associate to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest experiences for our families and ensuring a smooth and efficient enrollment process.Key ResponsibilitiesProvide warm and enthusiastic greetings to...
-
Front Desk Hospitality Representative
4 weeks ago
Tulsa, Oklahoma, United States Highgate Hotels Full timeJob SummaryWe are seeking a highly skilled Front Desk Hospitality Representative to join our team at Highgate Hotels. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide attentive, courteous, and efficient service to all...
-
Fitness Ambassador
4 weeks ago
Tulsa, Oklahoma, United States Orangetheory - Franchise #0331 Full timeAbout the Role:We are seeking a highly motivated and enthusiastic individual to join our team as a Fitness Ambassador at Orangetheory - Franchise #0331. As a key member of our studio, you will be responsible for delivering exceptional customer service, promoting our brand, and driving sales.Key Responsibilities:Greet and engage with members and guests,...
-
Front Desk Specialist
1 month ago
Tulsa, Oklahoma, United States Family & Children's Services Full timeJob SummaryFamily & Children's Services is seeking a Front Desk Specialist to provide exceptional client support services in a fast-paced medical office environment. The ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and the ability to work effectively under pressure.Key ResponsibilitiesProvide front desk support...
-
Front Desk Medical Receptionist
1 month ago
Tulsa, Oklahoma, United States Redbud Physical Therapy Full timeMedical Receptionist Job DescriptionWe are seeking a highly organized and customer-focused Medical Receptionist to join our team at Redbud Physical Therapy. As a key member of our front desk team, you will be responsible for providing exceptional patient service, managing appointments, and ensuring a smooth and efficient patient...
-
Front Desk Associate
4 weeks ago
Tulsa, Oklahoma, United States Mental Health Association of Oklahoma Full timeJob SummaryThe Front Desk Attendant at Mental Health Association of Oklahoma is responsible for ensuring the general safety and security of our 41-unit apartment property.Key Responsibilities:Monitor video surveillance equipment, fire systems, and building exits to maintain a secure environment.Conduct regular property checks to identify potential hazards...
-
Hotel Front Desk Associate
4 weeks ago
Tulsa, Oklahoma, United States Lexima Full timeNew downtown hotel boasting modern luxury accommodations and enchanting views, is looking for a front desk host to help assist an excellent team. Apply now if you are focused on providing an experience to guests that is second to none The Hotel Host creates the Hyatt Place experience for our guests. This position assumes full responsibility for creating an...
-
Hotel Front Desk Host
4 weeks ago
Tulsa, Oklahoma, United States Lexima Full timeNew downtown hotel boasting modern luxury accommodations and enchanting views, is looking for a front desk host to help assist an excellent team. Apply now if you are focused on providing an experience to guests that is second to none The Gallery Host creates the Hyatt Place experience for our guests. This position assumes full responsibility for creating an...
-
Hospitality Ambassador
4 weeks ago
Tulsa, Oklahoma, United States MD West Central, LLC Full timeJob OverviewAt Metro Diner, we're seeking a charismatic Host to embody the warmth and hospitality that our guests have come to expect from us. As a Host, you'll be the face of our restaurant, ensuring that every guest feels welcome and valued from the moment they step through our doors.Key ResponsibilitiesProvide a warm and sincere greeting to every guest,...
-
Lash Extensions Specialist
4 weeks ago
Tulsa, Oklahoma, United States The Lash Lounge Full timeJob DescriptionWe are seeking a highly motivated and experienced Front Desk Associate to join our team at The Lash Lounge. As a key member of our front desk team, you will be responsible for providing an exceptional customer experience to all of our guests, selling memberships, and cultivating a positive work environment.Responsibilities:Increase membership...