Hotel Front Desk Associate
3 weeks ago
New downtown hotel boasting modern luxury accommodations and enchanting views, is looking for a front desk host to help assist an excellent team. Apply now if you are focused on providing an experience to guests that is second to none
The Hotel Host creates the Hyatt Place experience for our guests.
This position assumes full responsibility for creating an experience for hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. Being aware and attentive to guest's needs.
Responsibilities
Greet, register, and assign rooms to guests of the hotel.
Verify customers' credit and establish payment method.
Assist guests with check in and check out processes (verifying registration, address, and credit information, balancing bank, posting charges).
Go above and beyond to provide assistance, assist with luggage, coffee, directions, wake up calls, future reservations, etc.
Coordinate all guest requests, inform guests of hotel services, features, and room amenities.
Prepare, set up, stock, take down, clean, and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Must be able to receive information on all hotel facilities, including the service offered by the hotel.
Hotel Hosts must be able to provide directions to local businesses, places of interest, major highways, airports, restaurants, churches, etc.
Answer hotel phone and handle guest requests and inquiries.
Transmit and receive messages, using telephones or PMS system.
Perform bookkeeping activities, such as balancing accounts.
Coffee to Cocktails Bar and 24/7 Gallery Market.
Attend to Café Seating Areas, Gallery Kitchen, and Assembly Kitchen.
Prepare food amenities.
Clean and maintain kitchen and dining room facilities.
Inventory control of Hotel Host Stand supplies and kitchen supplies.
Create conversations and share a moment thereby making a real connection with our guests.
Practice safe work habits and use required safety equipment.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Perform other duties as requested by management.
Qualifications
Available to work any shift and any days - schedule flexibility.
Outstanding customer service skills.
Dynamic, engaging and passionate personality with the ability to multi-task.
Ability to work well with other associates.
Maintain brand standards.
Be an outgoing, welcoming personality for the Hotel.
Speak and write clearly and accurately.
Complete all assigned tasks, reports, projects etc. in a professional manner and on an on-time basis.
Physical Requirements
Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.
Occasionally lift and/or move up to 20 pounds and pushing and/or pulling approximately 50lbs.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Ability to stand during the entire 8-hour shift.
Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company.
Lexima is an EEO employer - M/F/Vets/Disabled
-
Front Desk Associate
4 weeks ago
Tulsa, Oklahoma, United States Atrium Hospitality Full timeHotel Front Desk AgentAt Atrium Hospitality, we are looking for a highly motivated individual to join our Front Desk team. The ideal candidate will have excellent verbal and written communication skills and be able to communicate with an outgoing and engaging personality. This role plays an important part in our culture: Service:Provide exceptional customer...
-
Front Desk Ambassador
3 weeks ago
Tulsa, Oklahoma, United States Ambassador Hotel Tulsa Full timeWe are currently seeking a highly motivated and customer-focused individual to join our Front Office team as a Desk Clerk.Key Responsibilities:Greet guests in a warm and professional manner, providing exceptional customer service and creating a welcoming atmosphere.Register guests efficiently and accurately, ensuring all necessary information is collected...
-
Front Desk Supervisor
4 weeks ago
Tulsa, Oklahoma, United States Osage Casino Full timeJob Title: Front Desk SupervisorAt Osage Casino, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for overseeing the activities of the front desk, valet/transportation, and reservations for guests.Key Responsibilities:Supervise and coordinate the work of...
-
Hotel Front Desk Host
4 weeks ago
Tulsa, Oklahoma, United States Lexima Full timeNew downtown hotel boasting modern luxury accommodations and enchanting views, is looking for a front desk host to help assist an excellent team. Apply now if you are focused on providing an experience to guests that is second to none The Gallery Host creates the Hyatt Place experience for our guests. This position assumes full responsibility for creating an...
-
Front Desk Representative
3 weeks ago
Tulsa, Oklahoma, United States MCR Hotels Full timeFront Desk Agent Job DescriptionThe Front Desk Agent at MCR Hotels is responsible for delivering exceptional guest experiences while managing the hotel's customer-facing administrative processes.Key Responsibilities:Provide attentive, courteous, and efficient service to all guests, maximizing room revenue and occupancy.Maintain proper operation of the...
-
Front Desk Representative
4 weeks ago
Tulsa, Oklahoma, United States Hilton Garden Inn Tulsa Full timeJob Title: Front Desk AgentJob Summary:The Front Desk Agent is responsible for providing exceptional customer service to guests, ensuring a seamless and enjoyable stay at the Hilton Garden Inn Tulsa. This role requires a high level of attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.Key...
-
Front Desk Representative
4 weeks ago
Tulsa, Oklahoma, United States Highgate Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Highgate Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Provide attentive and courteous service to guests during...
-
Front Desk Associate Overnight
4 weeks ago
Tulsa, Oklahoma, United States Genesis Health Clubs Full timeThis is an overnight position at our Woodland Hills location in Tulsa. This shift is Monday - Thursday 9pm to 5am. As a Front Desk Associate Overnight, you will be responsible for the day-to-day operations of the Front Desk, including the processing of guest check-ins, member retention, and maintaining quality customer service.Duties and Responsibilities:...
-
Front Desk Hospitality Representative
4 weeks ago
Tulsa, Oklahoma, United States Highgate Hotels Full timeJob SummaryWe are seeking a highly skilled Front Desk Hospitality Representative to join our team at Highgate Hotels. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide attentive, courteous, and efficient service to all...
-
Night Auditor for Hotel Equities
3 weeks ago
Tulsa, Oklahoma, United States Hotel Equities Full timeHotel Equities is seeking a skilled Night Auditor to join our team at the Tulsa Club Hotel in Tulsa, OK.Job Purpose:The Front Desk Night Auditor is responsible for providing exceptional guest service and ensuring a smooth check-in and check-out process.Check guests in, issue room keys, and provide information on hotel services and room location.Ensure...
-
Front Desk Associate
4 weeks ago
Tulsa, Oklahoma, United States Planet Fitness Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Staff to join our team at Planet Fitness. As a Front Desk Staff, you will be responsible for creating a positive member experience by providing exceptional customer service and ensuring a clean and welcoming environment for our members, prospective members, and guests.Essential...
-
Front Desk Supervisor
4 weeks ago
Tulsa, Oklahoma, United States Family & Children's Services Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Family & Children's Services. The successful candidate will provide direct supervision to front desk specialists, ensuring consistent workflows and processes. This role requires strong leadership and communication skills, as well as the ability to work...
-
Front Desk Associate
3 weeks ago
Tulsa, Oklahoma, United States Miller Swim School Full timeJob OverviewMiller Swim School is seeking a highly skilled and enthusiastic Front Desk Associate to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest experiences for our families and ensuring a smooth and efficient enrollment process.Key ResponsibilitiesProvide warm and enthusiastic greetings to...
-
Front Desk Supervisor II
3 weeks ago
Tulsa, Oklahoma, United States Family & Children's Services Full timeJob DescriptionFamily & Children's Services is seeking a highly skilled and experienced Front Desk Supervisor II to join our team. As a key member of our front desk operations, you will be responsible for providing direct supervision to front desk specialists, ensuring consistent workflows and processes, and maintaining a culture of excellence.Key...
-
Front Desk Supervisor II
4 weeks ago
Tulsa, Oklahoma, United States Family & Children's Services Full timeJob Title: Front Desk Supervisor IIFamily & Children's Services is seeking a highly skilled and experienced Front Desk Supervisor II to join our team. As a key member of our front desk operations, you will be responsible for providing direct supervision to front desk specialists, coordinating front desk staff and responsibilities, and ensuring consistent...
-
Front Desk Operations Manager
3 weeks ago
Tulsa, Oklahoma, United States Osage Casino Full timeJob SummaryAs a key member of the Osage Casino team, the Front Desk Supervisor oversees the activities of the front desk, valet/transportation, and reservations for guests. This role requires strong leadership and communication skills to ensure seamless guest experiences.Key ResponsibilitiesSupervise front desk staff to ensure excellent guest service and...
-
Front Desk Associate
4 weeks ago
Tulsa, Oklahoma, United States Genesis Health Clubs Full timeJob DescriptionAt Genesis Health Clubs, we are seeking a highly skilled Front Desk Associate to provide exceptional customer service to our members. The ideal candidate will be a natural people person with a passion for health and fitness, and will take pride in creating smiles and resolutions for our members.Responsibilities:Enthusiastically greet members,...
-
Front Desk Associate
3 weeks ago
Tulsa, Oklahoma, United States Mental Health Association of Oklahoma Full timeJob SummaryThe Front Desk Attendant at Mental Health Association of Oklahoma is responsible for ensuring the general safety and security of our 41-unit apartment property.Key Responsibilities:Monitor video surveillance equipment, fire systems, and building exits to maintain a secure environment.Conduct regular property checks to identify potential hazards...
-
Front Desk Liaison
1 week ago
Tulsa, Oklahoma, United States Family & Children's Services Full timeJob Summary:Family & Children's Services is seeking a Front Desk Specialist to provide exceptional support services in telephone operations, general front desk operations, and client/public engagement.Key Responsibilities:Provide front desk support services in telephone operations and general front desk operationsEngage with clients and public in a...
-
Front Office Ambassador
3 weeks ago
Tulsa, Oklahoma, United States Ambassador Hotel Tulsa Full timeFront Office AmbassadorThe Ambassador Hotel Tulsa is seeking a highly motivated and customer-focused Front Office Ambassador to join our guest service team. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from check-in to check-out.Key...