Front Desk Associate
3 weeks ago
The Front Desk Attendant at Mental Health Association of Oklahoma is responsible for ensuring the general safety and security of our 41-unit apartment property.
Key Responsibilities:
- Monitor video surveillance equipment, fire systems, and building exits to maintain a secure environment.
- Conduct regular property checks to identify potential hazards and address concerns.
- Enforce property and leasing rules to maintain a positive living experience for residents.
- Monitor incoming and outgoing guests to ensure compliance with association policies.
- Observe and report resident behaviors that may impact the community.
- Create and review shift logs to track activities and incidents.
- Receive and record resident payments in a timely and accurate manner.
- Assist with janitorial or kitchen duties as needed to maintain a clean and safe environment.
- Collaborate with Resident Assistant and Pool Staff to provide excellent customer service.
- Create and distribute incident reports to ensure transparency and accountability.
- Role model recovery and wellness principles to promote a healthy community.
Requirements:
- High School Diploma or GED.
- Experience with program housing or working with individuals with mental illness preferred.
- Strong interpersonal skills, including setting and enforcing boundaries.
- Knowledge of basic office equipment and technology.
- Ability to multi-task and prioritize duties.
- Adult CPR and First Aid certification preferred.
- Tulsa City/County Health Department Food Handler's permit required within 90 days.
Work Environment:
- Work in a climate-controlled office setting with moderate noise levels.
- Report environmental hazards to ensure a safe working environment.
- Flexible work schedule and occasional travel may be required.
- Effective communication skills are essential for success in this role.
- Ability to lift 25 pounds or more and stand/walk for extended periods.
- Visual and auditory acuity for hazard identification are necessary for this position.
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