Front Desk Associate

3 weeks ago


Tulsa, Oklahoma, United States Mental Health Association of Oklahoma Full time
Job Summary

The Front Desk Attendant at Mental Health Association of Oklahoma is responsible for ensuring the general safety and security of our 41-unit apartment property.

Key Responsibilities:

  • Monitor video surveillance equipment, fire systems, and building exits to maintain a secure environment.
  • Conduct regular property checks to identify potential hazards and address concerns.
  • Enforce property and leasing rules to maintain a positive living experience for residents.
  • Monitor incoming and outgoing guests to ensure compliance with association policies.
  • Observe and report resident behaviors that may impact the community.
  • Create and review shift logs to track activities and incidents.
  • Receive and record resident payments in a timely and accurate manner.
  • Assist with janitorial or kitchen duties as needed to maintain a clean and safe environment.
  • Collaborate with Resident Assistant and Pool Staff to provide excellent customer service.
  • Create and distribute incident reports to ensure transparency and accountability.
  • Role model recovery and wellness principles to promote a healthy community.

Requirements:

  • High School Diploma or GED.
  • Experience with program housing or working with individuals with mental illness preferred.
  • Strong interpersonal skills, including setting and enforcing boundaries.
  • Knowledge of basic office equipment and technology.
  • Ability to multi-task and prioritize duties.
  • Adult CPR and First Aid certification preferred.
  • Tulsa City/County Health Department Food Handler's permit required within 90 days.

Work Environment:

  • Work in a climate-controlled office setting with moderate noise levels.
  • Report environmental hazards to ensure a safe working environment.
  • Flexible work schedule and occasional travel may be required.
  • Effective communication skills are essential for success in this role.
  • Ability to lift 25 pounds or more and stand/walk for extended periods.
  • Visual and auditory acuity for hazard identification are necessary for this position.


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