Senior Property Maintenance Manager
19 hours ago
As a Senior Property Maintenance Manager at Equity Residential, you will play a critical role in ensuring the smooth operation of our apartment communities. This is a leadership position that requires a strong technical background, excellent communication skills, and the ability to motivate and manage a high-performing team.
Key Responsibilities- Lead, train, and motivate a team of maintenance professionals to ensure timely and efficient completion of service requests and maintenance tasks.
- Communicate job expectations, coach service team members, and monitor team performance against company goals.
- Manage service requests, including assigning tasks to team members, monitoring progress, and ensuring timely completion.
- Repair and enhance community assets, including plumbing, electrical, HVAC, appliance, carpentry, and painting needs.
- Implement and manage a scheduled maintenance program to prevent equipment failures and reduce maintenance costs.
- Monitor apartment vacancies and initiate the turnover process, including painting, cleaning, and repairing.
- Build rapport with residents by providing excellent customer service and responding to their needs in a timely and professional manner.
- Partner with the Community/General Manager to prepare annual budgets and monitor expenditures.
- Manage all service contracts and vendors, ensuring that they meet company standards and are cost-effective.
- Minimum of 3-5 years of hands-on general maintenance experience.
- EPA Universal Certification.
- 3-5 years of prior supervisory experience required; apartment industry supervisory experience preferred.
- Adaptability, multi-tasking, and sound decision-making abilities are required and essential to the success of this role.
- Availability to work a flexible schedule, including weekends and rotating on-call responsibility for after-hours emergencies.
- Reliable and consistent form of daily transportation to and from work, including after hours for emergencies.
- Computer proficiency and frequent daily use of a Smartphone with updated software (either a personally owned or company-issued device).
Equity Residential is a leading multi-family real estate investment trust (REIT) that creates communities where people thrive. We strive to provide the best in apartment living, speak boldly about new ideas for innovation, and inspire creativity in the ways we work together. Our portfolio of high-quality properties in urban growth markets provides homes where people most want to live, work, and play.
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