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Customer Service Representative
2 weeks ago
Medical Supply Company Seeks Customer Service Representative
Reliable, Personable, Order Entry Experience a HUGE PLUS
On-Site in Elmhurst, IL - $18.00-$20.00/hour
Schedule:
8:30 AM-5:00 PM, Monday - Friday
Pay: $18.00-$20.00/hour
Description:
Handle 60-90 inbound calls daily.
Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles.
Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required.
Must be able to navigate through multiple online EMR systems to obtain applicable documentation.
Communicate with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies.
-Talking with patients and working through referrals, answer all calls and emails in a timely manner, in adherence to their goals.
Skills & Qualifications:
MUST HAVES:
1+ year of customer service (retail or call center)
1+ year of Microsoft Word
High School Diploma or equivalent
PLUS HAVES:
Healthcare/Medical Terminology
Explanation of Benefits
Medical Scheduling Experience
Bilingual in Spanish
Experience Level:
Entry Level
About Aston Carter:Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
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