Area Loss Prevention Manager, Stores

2 months ago

Elmhurst, New York, United States Sephora Full time

Job ID:
Location Name: NY-Queens (0290)
Address: 90-15 Queens Blvd, Elmhurst, NY 11373, United States (US)
Job Type: Full Time
Position Type (Regular/Temporary): Regular
Job Function: Stores - Leadership
Is This Position Eligible for Remote? : [[req_remoteeligible]]

Job ID: 252476
Store Name/Number: NY-Queens (0290)
Address: 90-15 Queens Blvd, Elmhurst, NY 11373, United States (US)
Hourly/Salaried: Salaried (Exempt)
Full Time/Part Time: Full Time
Position Type: Regular

As an Area Loss prevention Manager, you will be responsible for implementing programs to protect the company's assets and ensure the safety of employees and clients. Reporting to the District LP Manager, you will hire, train and manage LP Investigators in their locations. In addition, you will:

  • Develop and implement effective loss prevention strategies to reduce all shrink related factors
  • Administer and implement store audits and training programs for Sephora employees on shrinkage and loss prevention, including methods to deter and handle shoplifting and internal theft. Timely completion of all scheduled store audits and training sessions in assigned stores
  • Ensure store compliance, by employees, with all LP and operational procedures established to protect company assets
  • Investigate all discrepancies, indications of dishonesty, fraud or criminal acts, in accordance with established procedures. Utilize exception-based reporting system to cultivate cases
  • Directly responsible to ensure LP systems and programs in assigned area are fully operational, being regularly maintained, & properly utilized, including CCTV, alarms, locks, etc.
  • Recruit, onboard & work with Store Loss Prevention Investigators (SLPI)
  • Identify theft trends and implement theft prevention strategies to reduce exposure including conducting surveillance & apprehensions of external theft suspects in compliance with company standards & apprehension guidelines
  • Facilitate Store/District Inventory calls one month in advance of inventories. Attendance is also expected
  • Review external cases in the case management system in conjunction with video review of each for accuracy in a timely manner
  • Participate in LP networks to develop professional relationships with peer retailers, malls, security & law enforcement

We're excited about you if you have

  • Minimum 3 years of asset protection/loss prevention experience in a multi-unit capacity
  • Strong written, verbal, listening and interpersonal communications skills
  • Strong leadership skills necessary to develop proactive, cohesive loss prevention teams; liaise effectively with store teams and cross-functional partners
  • Track record of dealing with sensitive & confidential loss prevention issues in a discrete and ethical manner, while exhibiting a command of criminal and civil law as it applies to the retail environment
  • Demonstrated experience providing expertise during emergency, crisis & high-pressure situations
  • Intermediate computer skills
  • Ability to develop plans, policies or procedures in a clear and concise manner
  • Ability to travel to all stores in the area and Sephora LP conferences. Some overnight travel
  • Ability to work nights, weekends and holidays
  • Must be able to stand/walk sales floor for entire shift
  • Able to work in a fragrance filled environment

$70, $77, The actual pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location. Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; 401(k) savings plan; paid time off; employee discount/product perks; tuition reimbursement and employee referral bonus programs.
While at Sephora, you'll enjoy

  • Meaningful Rewards Details about our benefits can be found at the following link: Click Here

#LI-KR1

COMPANY OVERVIEW:
SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.

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