Waxing Specialist/Cerologist

Job DescriptionJob DescriptionBenefits:

• 401(k)
• Employee discounts

Seeking Part time that could migrate to FT position - 20 hours a week to start, ideally you move into Full time position once your books are getting filled to 60% or more.

Year over year sales grew 5% last year, so we want to continue to grow with you

There is plenty of room to grow here and we are growing We're looking to double sales in the next year and need a solid, strong person to come in and be great Is this you? If you're willing to grow your business and your income we are the right fit for you

Must be willing to work Monday 10am to 4pm - Then a few other weekdays. - need an A TEAM PLAYER. Must have great customer retention skills.

Please have 2 solid years of waxing experience. 3+ years is preferred.We are looking for an A player, not someone out of school in their first job. We can't take on someone new out of school or with only 1 year of experience - must be A-B player and be productive to grow your books from day 1.

At Waxing the City, our licensed service providers are not only waxing experts, theyre waxing authorities. This led us to create our very own title of Cerologist technicians, combining cera (Latin for wax) with ologist (to highlight their level of education and expertise). After a week-long, hands-on training course at our Waxing University, our service providers become certified Cerologists.
LOVE WHAT YOU DO
We are seeking beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If youre looking to learn and grow in your career and have a passion for the industry, we want to hear from you.
SUMMARY:
Do you love waxing? Does educating clients about the benefits of waxing and sharing the latest product trends energize you? Are you looking to sharpen your waxing skills or learn a new technique? If so, Waxing the City may be a good fit for you At Waxing the City our clients are the focus and our technicians are the ultimate professionals at their craft.

1. Responsible for implementation of customer service standards for all internal and external clients. Goal is to exceed client expectations from initial inquiry to on-going client relationship management.
2. Responsible for maintaining a clean and professional environment.
3. Accountable for efficient, effective and high-quality service provision following all defined waxing service standards.
4. Support and protect our culture.
5. Other duties as assigned in the spirit of teamwork.
6. Follows safety standards in all aspects of performance of the above functions.

Role Scope and Complexity
The technician reports directly to salon manager/salon lead and indirectly to all members of ownership and is accountable for adhering to all service provisions and sanitation standards. They are accountable for meeting established service protocols and customer service standards focusing on both internal & external customers. Also accountable for informing and educating clients on our service offerings, retail products and membership program, building and retaining clients through social platforms, community engagement & other marketing efforts put forth by management.
MINIMUM QUALIFICATIONS:

• Required: Current State Licensure (Esthetician, Cosmetologist)
• A passion for waxing and the beauty industry
• Time Management Skills
• Strong communication skills both written and verbal
• Flexible and adaptable individual who embraces being a part of a team.
• Exceptional Customer Service
• Self-Motivated
  
  

OUR CORE VALUES:

• Emphasis on People
• Outstanding Client Service
• Compassion & Caring
• Community Partnerships

Job Benefits / Pay:

• Hourly rate $12+ to start + commissions on all of your services and retail products
• Fun, spirited, team-based culture
• Multiple revenue / income streams with base pay, services include waxing, brows, lash lift, vanicure, enhancements and many other services that we provide + 5% on all retail commissions
• Base pay increases with proficiency, performance and tenure
• Tiered Commission on every service you perform
• 10% Commission and every product you sell
• High-potential gratuity income
• 30% discount on our extensive line of retail products
• 8 Major Federal Holidays off + a few flex holidays
• Initial tools and t-shirts / clothing allowance + swag provided
• Ability to flex your creative side and let your personality shine through via our corporate accounts for Instagram, FB, Twitter by creating unique marketing content
• Ability to enhance and grow your business development skills in and around the Elmhurst community

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