Employee Relations Manager

2 weeks ago


Springfield, Illinois, United States Hy-Vee, Inc. Full time

Position Overview

Job Title: Human Resource Manager

Department: Grocery

FLSA: Non-Exempt

General Overview

The Human Resource Manager is responsible for delivering exceptional customer service while managing various HR functions. This role involves updating payroll systems, providing guidance to department leaders and staff on performance evaluations, personnel matters, scheduling, benefits, and compensation. The manager will also oversee a range of administrative tasks, including recruitment, hiring, payroll processing, performance evaluations, onboarding, and employee support. Collaboration with store management is essential to foster employee satisfaction and retention.

Core Competencies

  • Partnership Development
  • Growth Orientation
  • Results-Driven
  • Customer-Centric
  • Professional Integrity

Reporting Structure

This position reports to the District Store Director and collaborates with the Store Manager and Assistant Managers across various operations.

Key Responsibilities

  • Deliver friendly and efficient customer service, ensuring all interactions reflect care and respect.
  • Greet customers warmly and assist them in locating products or addressing their needs.
  • Maintain employee records in the payroll system and ensure accurate timekeeping.
  • Provide counsel to department heads and employees regarding performance assessments and benefits.
  • Manage customer feedback and resolve complaints effectively.
  • Develop and implement recruitment and retention strategies to ensure adequate staffing.
  • Facilitate the hiring process, including interviews and onboarding for new hires.
  • Track employee leave and attendance, ensuring compliance with company policies.
  • Conduct training sessions for new employees and participate in team meetings.
  • Oversee payroll adjustments and ensure timely processing of employee compensation.
  • Generate reports for management regarding employee performance and payroll metrics.
  • Handle administrative tasks related to employee benefits and compliance.
  • Ensure adherence to company policies and maintain a professional work environment.

Additional Responsibilities

  • Organize employee meetings and store events to promote engagement.
  • Assist in the management of employee recognition programs.
  • Support other departments as needed and participate in special projects.

Qualifications

  • High school diploma with additional education in HR or Accounting preferred.
  • Experience in a similar role is advantageous.

Physical Requirements

  • Ability to perform light physical tasks, including lifting up to 20 pounds.
  • Visual acuity for tasks requiring close and distant vision.

Work Environment

This role may involve exposure to various workplace conditions and requires adaptability to a fast-paced environment.

Equipment Utilized

Proficient use of computers, payroll systems, and standard office equipment is necessary.

Confidentiality

Access to sensitive employee information is a critical aspect of this position.

Are you prepared to contribute to a positive workplace culture?



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