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Benefits Coordinator

2 months ago

Springfield, Illinois, United States Benefit Communication Insourcing Full time
Job Summary

We are seeking a highly skilled Benefits Coordinator to join our team at Benefit Communication Insourcing. As a Benefits Coordinator, you will play a critical role in supporting our clients' Human Resources departments and employees by providing life-cycle benefit services.

Key Responsibilities
  • Represent BCInsourcing as an ambassador to our clients by cultivating effective business relationships and maintaining rapport with all stakeholders.
  • Serve as a liaison between the client's Human Resources department, employees, BCInsourcing, and benefit carriers.
  • Develop a detailed understanding and in-depth working knowledge of all employer-sponsored benefit plans and make client recommendations.
  • Provide a variety of benefit services, including administration and support of qualifying life events, status changes, dependent verification, billing, leaves of absence, benefit enrollments, and applications.
  • Investigate and self-resolve benefit-related concerns, including enrollment, deduction, billing, and claim issues.
  • Respond to employee and carrier inquiries in a timely and accurate manner.
  • Accurately track employee services and client support in appropriate systems.
Requirements
  • High School Diploma/GED equivalent and/or related work experience equivalency.
  • MUST HAVE 1-2 years of Human Resource experience including benefits to be considered.
  • Proven experience operating in Microsoft Excel, including sorting, filtering, pivot tables, and creating formulas.
  • Proven professional user experience operating in a HRIS payroll/benefit system or Client Relationship Management (CRM) system.
  • Professional experience demonstrating client service skills while multi-tasking and working with strict deadlines.
  • Demonstrate self-driven outcomes with little supervision.
  • Proven professional experience following a step-by-step process while using deductive reasoning to produce positive outcomes.
Preferred Qualifications
  • Working knowledge of benefit insurance products, including core and/or voluntary benefit insurance.
  • Working knowledge administering leave of absence, retirement, health and wellness, and/or financial wellness.
Total Rewards Summary
  • Paid Training And Professional Development.
  • Company Provided Equipment.
  • Medical with HSA; Wellness Program/Gym Reimbursement.
  • Dental and Vision Plans.
  • Additional Voluntary Benefits.
  • 100% Employer-Paid Benefits including STD, LTD, and Term Life & AD&D.
  • 401k Plan with Company Match.
  • Pet Insurance.
  • Immediate Paid Time Off Accrual.
  • Immediate Eligibility for 9 Company-Observed Paid Holidays Plus 4 More Floating Holidays.
  • Paid Volunteer Day.
  • Employee Referral Bonus Program.