Bingo Operations Supervisor

1 week ago


Las Vegas, Nevada, United States Golden Entertainment Full time

Overview:

The Bingo Operations Supervisor plays a crucial role in the effective management and oversight of daily activities within the Bingo department. This position is responsible for ensuring that all operations align with guest expectations and that any concerns are addressed promptly and effectively.

Key Responsibilities:

  • Assist in the training, development, and performance evaluation of department staff.
  • Generate closing, summary, session, and 24-hour activity reports.
  • Manage game payouts and void payout receipts as they occur.
  • Oversee the counting and verification of the main bank.
  • Update ace ball amounts and transition the system to the next session.
  • Supervise sidework and ensure its completion.
  • Deliver exceptional customer service to guests and team members.
  • Fulfill the duties of a Bingo Attendant when necessary.
  • Ensure adherence to all relevant gaming laws and internal company policies.
  • Perform additional duties as required.

Qualifications:

  • Minimum of 1 year supervisory experience, ideally in a Bingo setting.
  • Prior experience in cash handling.
  • Strong communication skills, both in group settings and one-on-one.
  • Basic proficiency in computer operations.
  • Familiarity with Title 31 regulations is preferred.
  • Must be at least 21 years old.
  • High school diploma or equivalent is required.
  • Proficient in English, both written and spoken.
  • Ability to obtain and maintain necessary work cards as mandated by the company.
  • Verification of the right to work in the United States.

Physical Requirements:

  • Occasionally push, pull, lift, and carry items weighing up to 20 lbs.
  • Occasionally bend, reach, twist, and sit.
  • Frequently stand and communicate via radio and paging systems.
  • Constantly walk and utilize vision and hearing effectively.

Work Environment:

  • Indoor setting.
  • May be exposed to smoky and noisy conditions.

Disclaimer:

The information provided above is intended to outline the general nature and level of work performed by individuals in this role. It is not an exhaustive list of all responsibilities, duties, and skills required. Other tasks and responsibilities may be assigned as needed, with or without notice. Candidates must be able to perform the essential functions of the position with or without reasonable accommodation.



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