Patient Service Coordinator
5 days ago
Job Summary:
We are seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients and healthcare providers while meeting or exceeding service level goals.
Key Responsibilities:
- Answer calls, emails, and other requests from patients and healthcare providers in a timely and professional manner.
- Accurately and completely capture information and update systems appropriately.
- Provide availability, tracking, and shipping information for patient's medication as needed.
- Schedule treatments to be sent to the patient or patient's healthcare provider.
Requirements:
- Pharmacy experience and knowledge of pharmacy operations.
- Excellent customer service skills and ability to work in a fast-paced environment.
Work Environment:
This is a fully on-site position Monday to Friday in Louisville, Kentucky. You will be working in a close-door pharmacy environment, talking to patients and providers on the phone. Calls are auto-connected, so you will be on the phone constantly. 3-week training in person (8:30am to 5pm).
Benefits:
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
About Actalent:
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion:
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.
-
Patient Services Coordinator
1 month ago
Louisville, Kentucky, United States Norton Healthcare Full timePosition OverviewThe Patient Services Coordinator acts as the primary point of contact between the healthcare provider and patients. This role involves managing incoming calls, assessing the nature of inquiries, scheduling appointments, directing calls, and documenting messages. The Coordinator is responsible for preparing patient charts, welcoming patients...
-
Patient Services Coordinator
4 weeks ago
Louisville, Kentucky, United States Spero Health Full timeJob SummarySpero Health is seeking a highly organized and detail-oriented Front Desk Coordinator to support our mission of providing integrated care to patients. As a key member of our team, you will be responsible for ensuring a positive patient experience and providing administrative support to our clinical staff.ResponsibilitiesAnswer phones with courtesy...
-
Patient Service Coordinator
1 week ago
Louisville, Kentucky, United States Intermountain Healthcare Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Intermountain Healthcare. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care and support to our patients and their families.Key...
-
Patient Service Coordinator
2 weeks ago
Louisville, Kentucky, United States Actalent Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Actalent. As a Patient Service Representative, you will be responsible for providing exceptional service to patients and healthcare providers through various communication channels.Key ResponsibilitiesRespond to patient inquiries and concerns in...
-
Patient Service Coordinator
3 days ago
Louisville, Kentucky, United States Actalent Full timeJob Title: Patient Service RepresentativeActalent is seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients and healthcare providers while meeting or exceeding service level goals.Key Responsibilities:Answer calls, emails,...
-
Patient Service Coordinator
4 weeks ago
Louisville, Kentucky, United States Actalent Full timeJob Summary:We are seeking a dedicated and detail-oriented Patient Service Representative to join our team. This role specializes in handling patient reenrollments, ensuring a seamless and efficient process for our clients. The ideal candidate will have excellent communication skills, a strong understanding of insurance policies, and the ability to work in a...
-
Patient Service Coordinator
4 weeks ago
Louisville, Kentucky, United States Actalent Full timeJob Summary:We are seeking a dedicated and detail-oriented Patient Service Representative to join our team at Actalent. This role specializes in handling patient reenrollments, ensuring a seamless and efficient process for our clients.Key Responsibilities:Assist patients with the reenrollment process, ensuring all necessary documentation is completed...
-
Patient Service Coordinator
4 weeks ago
Louisville, Kentucky, United States Intermountain Healthcare Full timeJob Title: Patient Account RepresentativeCompany: Intermountain HealthcareJob Summary:We are seeking a highly organized and detail-oriented Patient Account Representative to support our team in ensuring accurate and timely billing, follow-up, and resolution of issues related to patient accounts.Key Responsibilities:Greet patients and provide excellent...
-
Patient Coordinator
4 weeks ago
Louisville, Kentucky, United States Advanced Dental Center Inc Full timeJob Description**About the Role**Advanced Dental Center Inc is seeking a highly skilled and customer-focused Patient Coordinator to join our front office team. As a key member of our team, you will be responsible for providing exceptional patient service, ensuring seamless communication between patients and our dental team, and maintaining accurate patient...
-
Patient Scheduling Coordinator
1 month ago
Louisville, Kentucky, United States ChenMed Full timeJob SummaryWe are seeking a highly skilled and customer-focused Service Team Coordinator to join our team at ChenMed. As a Service Team Coordinator, you will be responsible for providing exceptional customer service to our patients, responding to their inquiries, and ensuring their satisfaction with our services.Key ResponsibilitiesCustomer Service: Respond...
-
Patient Care Coordinator
3 weeks ago
Louisville, Kentucky, United States Caretenders Full timeJob SummaryCaretenders is seeking a highly skilled and compassionate Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a vital role in ensuring the continuity of high-quality care to home health patients assigned to our team's area.Key ResponsibilitiesQuality Care Coordination: Ensure that our team is committed to...
-
Patient Service Representative
4 weeks ago
Louisville, Kentucky, United States Intermountain Healthcare Full timeJob SummaryIntermountain Healthcare is seeking a highly organized and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for ensuring seamless patient interactions, resolving billing and insurance issues, and maintaining accurate patient records.Key ResponsibilitiesPatient Scheduling...
-
Patient Services Coordinator
1 month ago
Louisville, Kentucky, United States Pro Rehab Full timeMedical Receptionist | Full-Time PositionWe are looking for a dedicated and enthusiastic individual to become a vital part of our team as a Full-Time Medical Receptionist. This position involves engaging with patients, managing appointment schedules, and ensuring accurate maintenance of patient records within our electronic medical records (EMR) system....
-
Patient Access Coordinator
4 weeks ago
Louisville, Kentucky, United States UofL Health Full timeJob SummaryThe Patient Access Coordinator presents a professional and courteous manner to patients, physicians, visitors, co-workers, and all other internal and external customers of the hospital. The coordinator interviews patients in a professional manner and obtains all personal, medical, and financial information necessary for admissions and billing...
-
Patient Access Coordinator
2 weeks ago
Louisville, Kentucky, United States Baptist Health System KY & IN Full timeJob SummaryThe Patient Access Coordinator plays a vital role in ensuring seamless patient flow and efficient office operations. This dynamic individual will be responsible for making patient appointments, verifying demographic and insurance information, and collecting co-pays. Additionally, they will provide exceptional customer service, greet and register...
-
Patient Flow Coordinator
1 week ago
Louisville, Kentucky, United States AMERIPRO EMS OF KENTUCKY LLC Full timeJob Title: Patient Flow SpecialistJob Summary:The Patient Flow Specialist plays a critical role in ensuring the smooth and efficient flow of patients within the assigned facility. This position requires excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.Key Responsibilities:Provide exceptional...
-
Patient Care Coordinator
4 weeks ago
Louisville, Kentucky, United States UofL Health Full timeAbout UofL HealthWe are a leading academic healthcare system dedicated to transforming the health of our communities through compassionate, innovative, and patient-centered care.Job SummaryWe are seeking a skilled Patient Care Coordinator to join our team at Frazier Rehabilitation Institute. As a Patient Care Coordinator, you will play a vital role in...
-
Patient Service Representative
3 weeks ago
Louisville, Kentucky, United States Intermountain Healthcare Full time{"title": "Patient Service Representative", "description": "Job SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Intermountain Healthcare. As a key member of our revenue cycle team, you will be responsible for ensuring seamless patient interactions, resolving billing and insurance issues, and maintaining accurate...
-
Patient Service Representative
3 days ago
Louisville, Kentucky, United States Covenant Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Covenant Health. As a Patient Service Representative, you will be responsible for providing administrative support to our patients and staff, ensuring a positive and efficient experience for all.Key ResponsibilitiesProvide exceptional customer...
-
Patient Service Representative
2 weeks ago
Louisville, Kentucky, United States Intermountain Healthcare Full timeJob SummaryThis role is responsible for providing exceptional patient service and support in a fast-paced medical office environment. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team setting.Key ResponsibilitiesProvide accurate and timely billing and follow-up services to...