Sales Support Specialist

2 weeks ago


Huntersville, North Carolina, United States FANUC America Corporation Full time

FANUC America Corporation

Sales Coordinator

We are seeking dedicated individuals who prioritize integrity, informed decision-making, and teamwork. If you align with these values and are interested in a career with FANUC America, we encourage you to consider this opportunity.

About Us: FANUC America Corporation is a global leader in robotics, CNC systems, and factory automation, consistently recognized as a Top Workplace by our employees. Our cutting-edge technologies and proven expertise empower manufacturers across the Americas to enhance efficiency, reliability, and profitability.

Position Overview: We are currently looking for a Sales Coordinator to assist with sales and order processing for our regional offices. Key responsibilities include:

  • Supporting the sales team in building relationships with key end-users and integrators, ensuring a strong commitment to customer satisfaction.
  • Collaborating with the regional sales team and leadership to prioritize open orders and effectively communicate updates.
  • Acting as the liaison between the regional sales team and Product Sales Administration.
  • Providing order status updates to key end customers and system integrators.
  • Becoming a subject matter expert on our sales quoting system (CPQ - Configure/Price/Quote) and offering training to new and existing sales team members.
  • Verifying the accuracy of customer information on purchase orders before processing.
  • Ensuring the accuracy of sales entries against customer purchase orders.
  • Tracking significant orders through retrofit processes.
  • Assisting in proposal development and completing necessary internal procedures, forms, and approvals.
  • Following up on aging leads from marketing and leads assigned to integrators.
  • Maintaining strong product knowledge and staying updated on FANUC product information and automation solutions.

Ideal Candidate Qualifications:

  • Associate degree in business or a related field, or equivalent relevant experience.
  • A minimum of two years of experience in order execution or customer service within a manufacturing or similar environment.
  • Proven ability to develop and maintain positive customer relationships at all levels.
  • Strong interpersonal skills with a high degree of tact and effective communication.
  • Self-motivated with the ability to work independently.

Benefits: At FANUC America Corporation, we are committed to our customers, employees, and the quality of our work. We offer competitive pay and benefits, along with opportunities for career advancement, skill development, and recognition of individual achievements. Our benefits include:

  • Medical, Dental & Vision Insurance
  • 401(k) Retirement Program
  • Life Insurance
  • Short-Term & Long-Term Disability Plans
  • Tuition Reimbursement
  • Wellness Program
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Flexible Benefit Dollars
  • Generous Holiday & Vacation Program


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