Automotive Parts Sales Associate

2 weeks ago


Huntersville, North Carolina, United States Huntersville Ford Full time

Join Our Team as a Parts Counter Specialist

We are seeking a dedicated and enthusiastic individual to become a vital part of our Parts Department at Huntersville Ford. This role focuses on the Shop Counter, and candidates should possess a minimum of 2 years of experience in parts sales, ideally within a dealership environment.

About Us:
Huntersville Ford is a locally owned and operated dealership located in the beautiful Lake Norman Area. We pride ourselves on our commitment to customer service and employee satisfaction.

Compensation:
Annual salary ranges from $40,000 to $65,000, depending on experience.

What We Offer:

  • Health Insurance: Free health insurance options available.
  • Insurance Benefits: Dental and vision insurance options.
  • Disability Insurance: Short and long-term disability coverage.
  • Retirement Plan: 401k with company matching contributions.
  • Paid Time Off: Earned paid vacations and holiday pay.
  • PTO: Immediate PTO days upon hire.
  • Employee Recognition: Celebrations to appreciate our team.
  • Career Growth: Opportunities for advancement within the company.
  • Employee Discounts: Discounts on products and services.
  • Job Security: Long-term employment stability.
  • Competitive Pay: Attractive pay structure with bonuses.
  • Training: Paid training provided.

Key Responsibilities:

  • Manage the entire parts sales process from initiation to completion.
  • Engage with customers and staff in a courteous and professional manner.
  • Effectively communicate regarding the status of customer parts orders.
  • Utilize the parts catalog to accurately identify and discuss specific parts.
  • Handle incoming calls, providing price quotes and information to customers and shops.
  • Review estimates from the body shop to ensure parts ordered are accurate and pricing aligns with estimates.
  • Deliver exceptional service to both internal and external customers.
  • Fill orders from stock and conduct weekly inventory checks for accuracy.
  • Inform the parts manager of any out-of-stock items or urgent shop materials.
  • Source out-of-stock parts from external suppliers and place emergency orders as needed.
  • Ensure all internal parts requests are billed correctly on service repair orders.
  • Process payments from retail customers or obtain necessary credit authorizations.

Qualifications:

  • High School Diploma or equivalent.
  • A minimum of 2 years of experience in auto parts sales, preferably in a dealership.
  • Familiarity with CDK software is a plus.
  • A proactive attitude towards improvement in a dynamic work setting.
  • Strong interpersonal and time management abilities.
  • A valid driver's license with a clean driving record.

We are an equal opportunity employer and uphold a commitment to diversity and inclusion in our workplace.



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